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Old Sep 19, 2012, 03:38 PM
JetPlaneFlyer is offline
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Grumpy old git.. Who me?
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Quote:
Originally Posted by kuczy View Post
Sorry to here that. They answered all my emails withing 24hrs and even called me the next day to explain how to fix the problem I was having. I hope they get it straightened out.
Good luck.
Recently?
I'm still waiting for replies to several emails and calls sent/placed two or three months ago (issue now resolved but I was never called or emailed back by PA USA).. there are numerous similar reports.
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Old Sep 19, 2012, 08:01 PM
kuczy is offline
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The Earth got in the way!
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Yeah just about 3weeks ago when I had to get a second Addiction.
Old Sep 19, 2012, 08:58 PM
Precision Aerob is offline
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Guys, I have already replied Brad (Hoke) through his mailbox.
I'm now handling many of our US customers to ease the load on our US team. I think there are many reports on that as well (quick and easy solutions) and it seems to be working well - I'm sure Brad's case will be sorted out just as quickly. I'm always available through info@ mailbox.

Cheers,

Adad
PA Team
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Old Sep 19, 2012, 09:20 PM
bradhoke08 is offline
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Old Dog learning new tricks~~
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Yes I have to say after my post PA called me and followed up with an e-mail and they are taking care of everything already! I am extremely impressed thank you so much PA that is truly great customer service and I sincerely except your apology.

Thanks Again and have a great evening/day
Brad
Old Sep 19, 2012, 11:01 PM
kuczy is offline
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The Earth got in the way!
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Glad it's working out.
Old Sep 20, 2012, 12:36 AM
Crash Prone is offline
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Registered User
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I ordered up my Ultimate late on Monday the 10th, got a shipping notice on Tuesday the 11th, and recieved the plane impeccably packed and in perfect condition yesterday, Tuesday the 18th.

Now I can't wait to get some time to start building on her!!!
Old Sep 20, 2012, 09:11 AM
bradhoke08 is offline
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Old Dog learning new tricks~~
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Quote:
Originally Posted by kuczy View Post
Glad it's working out.

Thanks Kuczy
I couldn't believe they actually called me.. It's all good now thanks to Adad
I have totally changed my mind about PA, they are very nice to deal with
I really love this biplane!! it's the only plane that I have that will waterfall and go right into a knife edge spin everytime
Old Sep 20, 2012, 09:45 AM
HeeBeeGeeBee is offline
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Lysdexic I'm
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I'm still in assembly on mine as life always seems to get in the way. I work on it every chance I get but it's taking me awhile. It kills me because we are having spectacular weather right now and I'd love to be flying her.

BTW, the Space Shuttle has been making her rounds yesterday and today before she goes to her new home in California. Such a sight! You would think it would stay here in the Space City
Old Sep 25, 2012, 02:14 AM
chop stiX is offline
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how'd I do that....oh
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And so the KE spin strikes again....
ripped my shaft right out and sent my beautiful VOX and PA spinner flying into the grass somewhere.luckily I managed to exit nice and land safely
Made a new shaft yesterday,so will run the motor tonight and see how it sounds.none of the magnets detached,so hopefully the motor is ok
Old Sep 25, 2012, 10:19 AM
YellowJacketsRC is online now
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They Call him Dead!
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Why did the shaft come out? What is supposed to hold it in?
Old Sep 25, 2012, 10:47 AM
Crash Prone is offline
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About 85% done. Will be flying this week!!
Old Sep 25, 2012, 10:50 AM
YellowJacketsRC is online now
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They Call him Dead!
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Quote:
Originally Posted by Crash Prone View Post
About 85% done. Will be flying this week!!
You doing mods for Lipo Access? I HIGHLY recommend it!
Old Sep 25, 2012, 10:58 AM
Crash Prone is offline
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What options are other guys doing? I've seen the aft most cross brace cut out and replaced using pins. Is that the best option?
Old Sep 25, 2012, 01:30 PM
YellowJacketsRC is online now
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They Call him Dead!
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That is a good option. I cut out top brace on the front side and strengthened with CF cross bracing. There are photos of someone else who did it somewhere in here....

I like the front brace being augmented because that is where you have to get at the deans connectors to plug in to. Some have actually modded the front and the rear brace...
Old Sep 25, 2012, 03:16 PM
JetPlaneFlyer is offline
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Grumpy old git.. Who me?
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I did the rear brace and made it removable with pins. The rear brace seemed to me to be the obvious one to take out as the battery slides in from the rear much easier than from the front (the cowl is in the way coming from the front).

Either way works I'm sure. Some leave the braces in and claim they have no problem but I can only assume they are gynaecologists in their day jobs


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