New Creations R/C service - RC Groups
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May 04, 2002, 10:45 PM
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die fleidermaus's Avatar

New Creations R/C service


Just wanted to share this experience.
Ordered motor and prop Thursday.
Received it on Saturday!!
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May 04, 2002, 10:47 PM
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die fleidermaus's Avatar
Oh, yeah....
Here is the address:

http://www.newcreations-rc.com/
May 04, 2002, 11:23 PM
Registered User
Yeah, Kirk really does care!

Always most pleased with service and prices with him.

DaveW
May 04, 2002, 11:51 PM
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ScottS's Avatar
I normally order stuff in the morning and expect it in the mailbox the next evening... of course I only live about 1 1/2 hr from his shop. The only times it has been longer is when the package carrier messes up the delivery.

This really spoils me when ordering from other vendors.
May 06, 2002, 11:05 PM
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I'll be darned! There's e-flyers in Newton? I learned to fly RC at the field outside Council Grove, and my plant manager in those days grew up in Newton. Jeez, it's been more than 10 years since I moved away from KS.

Kirk is absolutely one of the best. He was there when I took my first bumbling steps in electric flight, and he never failed to answer my questions or exceed my expectations. I don't envy him the appalling hours that he keeps, but almost anyone could feel a pang of envy at the respect and affection he's earned in the electric flight community.

Jim
May 07, 2002, 12:02 AM
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Wantab's Avatar

Ditto


More of the same from me about Kirk & New Creations. They are not the cheapest but in my opinion they are the best. If you have not done so call them and ask for their catalog. Not exactly a Tower Hobbies type catalog (black & white) but has just as many pages and just as many if not more products than TH and it all electrics.

Trust me; support this man and his company because he supports you!

Later,

Craig
May 08, 2002, 02:01 AM
YVR
YVR
Sean in YVR (Vancouver)
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Thumbs up for Kirk & New Creations from me too. Since getting back into this hobby I've ordered from 8-10 different vendors, and Kirk's customer service was by far the best. Can't recommend him enough.

Sean
May 12, 2002, 11:48 PM
Build/Fly/Crash/Repeat
I don't doubt for a second that New Creations is a GREAT place to buy RC stuff. They consistently receive praise on this site.
Which is why I emailed them, TWICE, over 2 weeks ago to inquire whether they had something in stock.
I still have not received a reply.
Before someone says to call them, I understand that.
My complaint is why have an on line email information request link if you're not going to answer it?
Sorry, Kirk, you lost an EASY order. I found it elsewhere.
May 13, 2002, 01:14 AM
Registered User
A few years ago I asked about E-mail response. He stated that he receives hundreds of E-mails a day and it is simply not possible to answer them all quickly. Consider this--Walk-in trade,Phone calls,E-mails,Stock replacement,etc,etc. Then add to the mix those non sensical things like sleep,meals and family.
And don't forget an occasional trip to the field to fly.

I would guess he has a 16 hour day as it is.
May 13, 2002, 02:00 AM
Build/Fly/Crash/Repeat
Bill:
I don't doubt for a second that Kirk's days are VERY busy. Just as I don't doubt that he does a great job of running his business. His many satisfied customers here on Ezone clearly demonstrate that.
But, placing an email link on your web site that you don't respond to is bad business. Plain and simple.
It would be far smarter for him to just state up front that time constraints prevent him from answering his email, and to please call for information.
May 13, 2002, 02:01 PM
Balsa Flies Better!
I'll put in another vote for Kirk as being one of the best shops in the biz. His honesty is very much appreciated- he's always let me know (although occasionally it's a little subtle) what he thinks about my choices- and I've never once regretted following his recommendations.

Sam