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Oct 20, 2020, 07:09 PM
Registered User
Thread OP

How long does HH take to reply?

Sent them a message seven days ago. Still no answer.

Is there another way to contact them other than the website form?
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Oct 20, 2020, 09:47 PM
Registered User
Yes you can call them. I believe the number is on their website. Be perpard to wait around an hour on hold before you can get a hold of a real person.
Oct 21, 2020, 03:01 PM
Registered User
Thread OP
I checked earlier and couldn't find a number anywhere. They sure make it hard to reach them.
Oct 26, 2020, 06:01 PM
Formerly known as Konajoe
I Googled "Horizon Hobby phone number" and got these numbers, but have not called to verify any of them.

Sales: 1 (800) 338-4639
Customer service: 1 (888) 959-2307
Technical support: 1 (877) 504-0233
Nov 29, 2020, 01:14 PM
Old newb
Sent an item for repair. Fedex says they got it. They have had it over a week. My RMA number they issued me does not show in their system. I sent an email earlier in the week. No response in about 5 days. I will call Monday. Did something happen?

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