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May 17, 2018, 01:08 PM
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Customers outside North/South America PLEASE READ


Hitec RCD / Multiplex USA Inc. is happy to service Hitec / Multiplex products for our customers residing within our service zone, North and South America. Customers residing outside of this zone are encouraged to please contact the service representative nearest them for assistance with their product issues. Hitec has established distribution and service centers around the world to provide a wide service zone for all end users of our product. Please visit the following link if you are outside of the Americas and require servicing of your Hitec products:

Hitec International Distributors

Please note that Hitec RCD / Multiplex USA Inc. can only provide warranty service and support on products purchased and used within the North and South American regions. Hitec product used outside of this region will need to be returned to the region of its origin for warranty and/or service related issues. Please also note that product shipped to us from outside of our service zone will incur a return shipping charge that is the customers responsibility to pay for at the time of the repair quote. Hitec RCD / Multiplex USA shall not be responsible for return shipping charges for product sent to us from outside of our service zone.

If you have any questions please contact our service department:

Hitec RCD USA Service Department
Hours: Monday - Friday 8AM - 4PM PST
Telephone: 858.748.6948
Email: [email protected]

Thank you.
Last edited by Xpress..; Mar 11, 2019 at 06:27 PM.
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