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Sep 29, 2017, 03:25 PM
Registered User
Beckler's Avatar
Quote:
Originally Posted by RevoKelly
// Version 4.12
Good to see the new features! First issue seen in new version: history upload might be broken. Got stuck after the charge both times I tried. Progress bar full green, says 0/0, and frozen. Had to Cancel and it wasnt uploaded.
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Sep 29, 2017, 04:24 PM
Registered User
Quote:
Originally Posted by Beckler
Good to see the new features! First issue seen in new version: history upload might be broken. Got stuck after the charge both times I tried. Progress bar full green, says 0/0, and frozen. Had to Cancel and it wasnt uploaded.
Thanks for reporting.

Please capture/screenshot the Debug Log and attach it here or email to kelly@revolectrix.com.
When you reconnect, does it keep trying to upload and get stuck or only happens 1 time (per charge) ?
Sep 29, 2017, 05:31 PM
Registered User
Beckler's Avatar
So after rebooting everything and trying 3 more charges, it's working normally. Will update if it reoccurs.

Bug found though (on my tablet at least): in History, with a dropdown menu expanded open. Android Back button then opens "Confirm Disconnect & Exit" dialog and crashes app - it won't exit and only Home button works, then need to Force Stop. Reproducible.
Sep 29, 2017, 05:48 PM
Registered User
Quote:
Originally Posted by Beckler
So after rebooting everything and trying 3 more charges, it's working normally. Will update if it reoccurs.

Bug found though (on my tablet at least): in History, with a dropdown menu expanded open. Android Back button then opens "Confirm Disconnect & Exit" dialog and crashes app - it won't exit and only Home button works, then need to Force Stop. Reproducible.
Excellent find !!! That has been an open bug since the new Android version and I couldnt fi d a way to reproduce - ill bet the key ingredient is having the dropdown or some other floating window open at the time.

Keep me posted on the history upload thing - i just ran a couple more tests and unable to reproduce, but ill keep trying other variations.
Nov 05, 2017, 03:09 PM
Registered User
Quote:
Originally Posted by RevoKelly
Excellent find !!! That has been an open bug since the new Android version and I couldnt fi d a way to reproduce - ill bet the key ingredient is having the dropdown or some other floating window open at the time.

Keep me posted on the history upload thing - i just ran a couple more tests and unable to reproduce, but ill keep trying other variations.
I'm experiencing this same thing, had to restart several times including my bump controller, because it would freeze. As long as I didn't try to exit via back button, everything worked great.
Nov 06, 2017, 08:50 PM
Registered User
Quote:
Originally Posted by Vedak
I'm experiencing this same thing, had to restart several times including my bump controller, because it would freeze. As long as I didn't try to exit via back button, everything worked great.
Known bug and fix will be out soon.
Also, the fix for DropBox sync problem is in beta testing now and will release soon.
Nov 07, 2017, 01:33 AM
Registered User
Quote:
Originally Posted by RevoKelly
Known bug and fix will be out soon.
Also, the fix for DropBox sync problem is in beta testing now and will release soon.
Great! So I learned something else about the app, freezing issue only happens when charging. If the bump controller is only powered up by usb from computer, no issues with the app. For my Android at least, I hadn't checked if it was okay with the tablet.

As for freezing, it was doing it both on my tablet and phone when charging.

I'd also like to add, that it's greatly appreciated you guys always keep improving things, both in firmware and customer support!
Apr 20, 2018, 03:46 PM
Proverbs 12:15
dougbo's Avatar
Is the Win 7 version of the PowerLab Touch and Bump Controller app going away? It appears it is on Bump 4.06 firmware and the Android app is on Bump 4.07 firmware.

Just curious, thanks

Doug B.
May 26, 2018, 11:46 AM
Registered User
Beckler's Avatar
In portrait mode with 2 channels stacked vertically, there are no graphs even tapping the graph button. Are there supposed to be? It's an 8" tablet. Two other things - need option to remember layout things like multiple channel display, selected tab...so those don't have to be re-done every single session. Also a large font option would be good, to see progress at a distance. Yellow on yellow progress bar makes that hard too, thx.
Jun 01, 2018, 11:29 PM
ancora imparo
jj604's Avatar
Kelly, quick questions.

I have just ordered a Dual Powerlab 6 Touch. I also have an original version Bump Controller on my PL8.

Am I correct in assuming both controllers will run:

1) Identical versions of the firmware?
2) Identical versions of the CSS software?

What about the iOS Bluetooth interface.

3) Will that work with my original Bump controller?

Thanks

John
Jun 02, 2018, 08:13 AM
Registered User
JMynes's Avatar
Quote:
Originally Posted by jj604
Kelly, quick questions.

I have just ordered a Dual Powerlab 6 Touch. I also have an original version Bump Controller on my PL8.

Am I correct in assuming both controllers will run:

1) Identical versions of the firmware?
2) Identical versions of the CSS software?

What about the iOS Bluetooth interface.

3) Will that work with my original Bump controller?

Thanks

John
My stand alone Bump Controller works with iOS using Bluetooth, but range is VERY limited.
With my charger on the porch and my phone on the other side of a stick built wall with glass windows at 10 feet I constantly lose connection over and over. At three feet it stays connected reliably through the glass window.
When the app works, itís great, but the short range limits itís usefulness.
Jun 02, 2018, 11:51 AM
Registered User
Quote:
Originally Posted by jj604
Kelly, quick questions.

I have just ordered a Dual Powerlab 6 Touch. I also have an original version Bump Controller on my PL8.

Am I correct in assuming both controllers will run:

1) Identical versions of the firmware?
2) Identical versions of the CSS software?

What about the iOS Bluetooth interface.

3) Will that work with my original Bump controller?

Thanks

John

Yes both Bump controllers will run on the CCS app. Just search for the new bump controller within the app and add it to the list. I would assign it a different name than your existing bump controller to avoid confusion. You then can have both bump controllers open in the CCS app and view information from both units. I run both the IOS and Android versions with out issue.
Jun 02, 2018, 05:41 PM
ancora imparo
jj604's Avatar
Thanks for the replies.

John
Jun 22, 2018, 09:57 AM
Registered User
Beckler's Avatar
Almost looks like this thread has died. No more app development maybe?
Jun 24, 2018, 04:28 AM
Registered User
I have a new Powerlab6Touch and the Android app on my phone. I have the same problems as mentioned above. My history is not uploading and the app is freezing my phone if I use the back button. Has the fix been implemented for this yet? Thanks, Ken.


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