JXD-395 Mini Air Bus - RC Groups
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Old Nov 07, 2014, 04:58 AM
Gearbest
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Jul 29, 2015, 04:38 AM
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Great thread guys! I love your website!
Oct 15, 2015, 06:44 AM
Registered User

My current order not processed?


Hi Alta,
I have current order with GearBest.
Ticket T15101309601 refers

I have placed and paid for the goods on 27/09/2015 already
This ticket # T15092603560 make reference to my
inquiry as to progress on the order.

Your response on 07/10/2015 hereunder this writing -

I do not understand why it takes so long to ship the goods?
27/09/ >> 11/10 ~14 days.

Please advise what the problem is why you don't
send my order?? According to your last response the goods
will be shipped asap. What is then the hold-up?
Please, I have paid immediately on placement of order.
I expect you to honour and deliver this order with
the same enthusiasm as when you accepted my order and money.

It is really uncool for you not to keep me informed
of progress on this matter.

I expect a proper answer as to when I can expect
the order to be shipped.

Thank you,
GJ LAUBSCHER

Your comments -
Dear Gerhard,

Thank you so much to our website.

I have told my relative colleague and we will ship for you as soon as possible.
When it is shipped out, we will send you an email about the delivery information.
You are always welcome to contact us if you have further questions.
Best Regards
Jayden
Gearbest Customer Service
http://www.gearbest.com/
Nov 30, 2015, 04:26 PM
Registered User

Order # w1511262257330602


Hello I placed an order on Friday morning and selected the U.S. Warehouse. I noticed on this site that orders placed from the U.S. Site would ship in 24 hours. This is the reason I ordered through your site as I need this product by Saturday for a birthday. Can you please advise when it will be shipped?
Thanks,
Andy