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Old Feb 09, 2013, 01:23 PM
nabitrabit is offline
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rip off poll


how many people have been taken by Thea's people?
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Old Feb 09, 2013, 11:49 PM
Southern335 is offline
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I must admit that I have read tons of bad reports about NP. However, every order has been shipped rapidly. I have only 2 orders that were damaged out of 8-10 planes. Only minor stuff that I can CA easily, not worth the hassle of sending something back. I have never attempted to "resolve an issue". I do feel less anxiety about ordering from Tower, Horizon, etc. But this is based on what I read, not what I have experience. Hopefully they will resolve whatever issue may have come up for you. In this country, customer service has declined across the board. Sad to say.
Old Mar 13, 2013, 04:28 PM
FLTRI is offline
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Not me.

I ordered a plane on Friday, FedEx delivered it Saturday. I selected UPS Ground shipping, but it came overnight. Got a 6% discount on the plane too. I posted a question here about the parts for the plane last night, had a response from them a few hours later.

Nothing but good on my order, and I'll definitely be back.


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