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Feb 09, 2013, 01:23 PM
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rip off poll

how many people have been taken by Thea's people?
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Feb 09, 2013, 11:49 PM
Registered User
I must admit that I have read tons of bad reports about NP. However, every order has been shipped rapidly. I have only 2 orders that were damaged out of 8-10 planes. Only minor stuff that I can CA easily, not worth the hassle of sending something back. I have never attempted to "resolve an issue". I do feel less anxiety about ordering from Tower, Horizon, etc. But this is based on what I read, not what I have experience. Hopefully they will resolve whatever issue may have come up for you. In this country, customer service has declined across the board. Sad to say.
Mar 13, 2013, 04:28 PM
Der Schaum-Kriegsvogel Pilot
FLTRI's Avatar
Not me.

I ordered a plane on Friday, FedEx delivered it Saturday. I selected UPS Ground shipping, but it came overnight. Got a 6% discount on the plane too. I posted a question here about the parts for the plane last night, had a response from them a few hours later.

Nothing but good on my order, and I'll definitely be back.

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