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Feb 02, 2013, 10:38 AM
Registered User
Discussion

not happy with xheli


place my order on the 19th of last month and have not received it yet i sent in two tickets and thay say give it moor time, how mutch time do thay need this is BS
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Feb 04, 2013, 01:31 PM
HobbypartZ Support
I checked the order and according to USPS the shipping address is invalid. Is there a alternate address we can send the order to?

-Charlie
Feb 04, 2013, 01:50 PM
Registered User
i sent two tickets the address is correct, just give me a refund or i will submit a complaint to my card and i mean NOW i'm tired of this BS
Feb 04, 2013, 02:46 PM
Nitro_Nancy's Avatar
Hey nabitrabit,
Your order has been put off on hold due to the address and will be shipped out today. Thank you for your patience and understanding. Please feel free to PM me if you have any questions or concerns!


Quote:
Originally Posted by nabitrabit View Post
i sent two tickets the address is correct, just give me a refund or i will submit a complaint to my card and i mean NOW i'm tired of this BS
Feb 04, 2013, 03:21 PM
Registered User
NANCY, i need a tracking number
Feb 04, 2013, 06:36 PM
Registered User
i have been receiving mail at this address for over ten years, so i went to the post office to verify what you told me and what you told me is false, if you have a problem with my address why did you not call me ?
Feb 04, 2013, 07:06 PM
Nitro_Nancy's Avatar
We sincerely apologize for this issue. I spoke to our shipment manager and confirmed with him that this is the correct address. It must have been an error with our shipping system because it kept saying it was invalid. But things are resolved and we formally wrote the address for you. Please give our shipping department 24 hrs for it to ship. PM if you do not receive a tracking number by the end of the day tomorrow. Thanks for the patience and understanding

Quote:
Originally Posted by nabitrabit View Post
i have been receiving mail at this address for over ten years, so i went to the post office to verify what you told me and what you told me is false, if you have a problem with my address why did you not call me ?
Feb 04, 2013, 11:03 PM
Registered User
ok, but if i dont get a shipping notice tomorrow i WILL turn you in to the proper authorities
Feb 05, 2013, 07:04 PM
Registered User
well anouther day and no shipping as Nancy promised,i really did not think they would,however i did speak with the law in Pasadena ca and they informed me that one of the AKAs are under investigation, these are the kind of ---- makes it bad for on line vendors
Last edited by nabitrabit; Feb 05, 2013 at 07:59 PM.
Feb 06, 2013, 10:39 AM
Registered User
i asked for a refund and now they tell me it has been shipped, if so where is the tracking number just anouther lie they must think that i am a dum-bo or something
Last edited by nabitrabit; Feb 06, 2013 at 11:07 AM.
Feb 06, 2013, 08:36 PM
Registered User
well just as i thought this was just a lie it has not been shipped just a way not to give a refund i am done with these scum bags
Feb 08, 2013, 07:05 PM
Registered User
still no ship
Feb 08, 2013, 11:43 PM
Registered User
just got another email saying they lost the shipping label but they just found it that's bs and it will ship tonight and that is bs how can you ship at night i dont know what these guys are smoking


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