New Products Flash Sale
Thread Tools
Old Jan 26, 2013, 03:32 AM
tomcor is offline
Find More Posts by tomcor
Battery Powered==(*)==
tomcor's Avatar
Discussion

Missing items on two different orders


Package was all ripped and missing an item i needed. Very poor packaging.


Update : Hobbyking issued credit for lost item
Last edited by tomcor; Jan 30, 2013 at 06:04 AM.
Sign up now
to remove ads between posts
Old Jan 26, 2013, 12:48 PM
3d astronaut is offline
Find More Posts by 3d astronaut
Registered User
3d astronaut's Avatar
Quote:
Originally Posted by tomcor View Post
Package was all ripped and missing an item i needed. Very poor packaging.
I will think twice before ordering from Hobbyking again!!!
Regardless of how it was packaged, never accept damaged parcels!
Old Jan 26, 2013, 04:50 PM
tomcor is offline
Find More Posts by tomcor
Battery Powered==(*)==
tomcor's Avatar
It was in my mailbox. Couldn't refuse it.
Old Jan 26, 2013, 08:24 PM
porcia83 is offline
Find More Posts by porcia83
Suspended Account
What mail service delivered that to your mailbox in that damaged condition? Did two orders arrive this way or just one?

How does HK control what USPS, UPS, or FedEx does with packages after it leaves their hands?

Generally when this happens with the USPS they will tape the item up, and even put it in a bag that has writing that says in effect, hey sorry this happened but we are trying to help.

If the same thing happened with Tower or HH, would you blame them? Any pics of the damaged package?

Update if/when this gets resolved.
Old Jan 30, 2013, 02:27 AM
tomcor is offline
Find More Posts by tomcor
Battery Powered==(*)==
tomcor's Avatar
They gave me credit for the missing item. Resolved.
Old Jan 30, 2013, 07:16 AM
porcia83 is offline
Find More Posts by porcia83
Suspended Account
sweet!
Old Jan 30, 2013, 01:53 PM
startazz is offline
Find More Posts by startazz
RC plane addict ;-)
startazz's Avatar
Glad HK gave you store credit for your lost item but i'd have to get in touch with the postal company that left the parcel in the first place,because it sounds as though something is very wrong here,two parcels which have items missing with the parcel box been ripped into,could someone get into your mail box with out you knowing.

No matter how well HK pack the parcels someone who's not suppose to will get into it if they want,i can't see this as a HK fault at all,in all my years with shopping with HK they have all been packed rather well to be honest.

At least HK have resolved the issue for you.
RCG Plus Member


Thread Tools

Similar Threads
Category Thread Thread Starter Forum Replies Last Post
Discussion hobbyking CHARGED me to remove back ordered item from order derpron HobbyKing 9 Jan 20, 2013 08:39 PM
Careful! If your order is missing items... Kmot HobbyKing 5 Dec 24, 2012 04:03 PM
Discussion Missing items from order varian HobbyPartz.com 2 Apr 03, 2012 03:16 PM
Discussion Missing items in order dskalski Nitro Planes 5 Dec 30, 2011 10:09 PM