Shop our Airplanes Products Drone Products Sales
Thread Tools
Old Jan 23, 2013, 11:16 PM
eobie is offline
Find More Posts by eobie
Registered User
eobie's Avatar
Discussion

Saito 100, Never Ran, head cracked at muffler :(


Was installing my RC Specialties muffler on my brand new Saito 100 an hour ago and POP, the engine cracked at the exhaust port threads. Sending it in...
Sign up now
to remove ads between posts
Old Jan 24, 2013, 12:12 AM
miltac is offline
Find More Posts by miltac
Registered User
miltac's Avatar
I would be more then .
Old Jan 24, 2013, 09:27 AM
TomCrump is offline
Find More Posts by TomCrump
ARFs Are Me
TomCrump's Avatar
Quote:
Originally Posted by eobie View Post
Was installing my RC Specialties muffler on my brand new Saito 100 an hour ago and POP, the engine cracked at the exhaust port threads. Sending it in...
What are your expectations ?
Old Jan 24, 2013, 10:09 AM
eobie is offline
Find More Posts by eobie
Registered User
eobie's Avatar
Quote:
Originally Posted by TomCrump View Post
What are your expectations ?

My hope is that they will fix it. Worst case I'm buying a new head. The muffler was still movable, a 1/4 turn later and pop. Not sure if it was me or a defect
Old Jan 24, 2013, 10:11 AM
eobie is offline
Find More Posts by eobie
Registered User
eobie's Avatar
Quote:
Originally Posted by miltac View Post
I would be more then .
I have to admit, I am a bit angry. Angry because I was an hours work from completing this hangar 9 p-47 I've been working on.

Upgraded to eflite retracts, robostruts, new wheels, had to make new wheel pans, moved servos from rear to inside on custom tray, fit a 16 oz dubro tank. I was almost done...
Old Jan 24, 2013, 10:47 AM
TomCrump is offline
Find More Posts by TomCrump
ARFs Are Me
TomCrump's Avatar
I'm sure they will fix it, but I doubt it will be for free.

You were installing an aftermarket product. They may not want to warrant the engine because of this.

I understand your frustration. You are so close, but yet so far.
Old Jan 24, 2013, 10:49 AM
eobie is offline
Find More Posts by eobie
Registered User
eobie's Avatar
Quote:
Originally Posted by TomCrump View Post
I'm sure they will fix it, but I doubt it will be for free.

You were installing an aftermarket product. They may not want to warrant the engine because of this.

I understand your frustration. You are so close, but yet so far.
Muffler was aftermarket, the 90 degree adapter wasn't. I really think it was a defect in the head as the adapter should have broken before the head.
Old Jan 24, 2013, 11:55 AM
shooboy is offline
Find More Posts by shooboy
Registered User
I'd think they'd stand behind it since it will be pretty obvious that the engine has not been run. It's got to be a defect in the casting, no way you should have been able to break the threads like that..... Shoo
Old Jan 24, 2013, 11:59 AM
TomCrump is offline
Find More Posts by TomCrump
ARFs Are Me
TomCrump's Avatar
Quote:
Originally Posted by eobie View Post
Muffler was aftermarket, the 90 degree adapter wasn't. I really think it was a defect in the head as the adapter should have broken before the head.
You should be in good shape, then.
Old Jan 24, 2013, 09:49 PM
tacx is offline
Find More Posts by tacx
Registered User
tacx's Avatar
Keep us informed. Am curious as to their response?
Old Jan 31, 2013, 11:48 AM
eobie is offline
Find More Posts by eobie
Registered User
eobie's Avatar
Looks like they fixed it free of charge. Just checked the status and it was assigned to a tech this morning and an hour later it was ready to ship. Can't complain.
Old Jan 31, 2013, 12:43 PM
TomCrump is offline
Find More Posts by TomCrump
ARFs Are Me
TomCrump's Avatar
Cool !
Old Jan 31, 2013, 01:40 PM
rjstrickjr is offline
Find More Posts by rjstrickjr
Registered User
rjstrickjr's Avatar
I have used the Horizon warranty dept a few times and I am nothing less than satisfied. They are #1 in my book and hence the reason I stay away from Hobby King and others that are Chineese based companies. If that was an ASP or Magnum you would be buying a new one and fixing it yourself.
Old Jan 31, 2013, 01:48 PM
SrTelemaster is offline
Find More Posts by SrTelemaster
I HATE GLOW PLUGS!
SrTelemaster's Avatar
I have always done my own Saitorepairs, even warranty related.

Once I communicated the exact issue W/the tech they always sent me replacement parts.

One time I had to send them PIX, but still always great customer service.


Thread Tools

Similar Threads
Category Thread Thread Starter Forum Replies Last Post
For Sale AT-6 Texan 66 in ws rtf w/ Saito 100 4 stroke nice radman615 Aircraft - Fuel - Airplanes (FS/W) 0 Jan 04, 2013 12:44 AM
Sold NEW, never ran Saito FA 72 inteleric1983 Aircraft - Fuel - Engines and Accessories (FS/W) 11 Jun 03, 2008 01:41 PM
For Sale Never Ran Saito FA-80 Cody WIlson Aircraft - Fuel - Engines and Accessories (FS/W) 13 Dec 12, 2007 01:36 AM
Sold OS 1.60 w/Muffler Never Ran chris8105 Aircraft - Fuel - Engines and Accessories (FS/W) 1 Jan 24, 2007 11:11 PM
FS: SAito .56 new, never ran BillH Aircraft - Fuel - Airplanes (FS/W) 1 Jun 19, 2003 09:39 PM