Buyer beware! BH Customer Service fails again. - Page 2 - RC Groups
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Jan 27, 2013, 04:43 PM
AMA 994002
matiac's Avatar
Oh for God's sake I think you all should put your boxing gloves away, all the guy was doing was making a point about an order. I'm in the same boat, but I'm waiting on an entire aircraft, the difference here is I DO manage to get a hold of someone on the phone, don't get ANY help here, and they keep telling me "next week" since late December. Called last week so I suppose so they wouldn't have to hear from me they told me "two weeks", and the really funny thing about it is it STILL says it will be available "early January 2013", which has LONG since come and gone. Soooo, after the end of this week, I'll call yet again, only to be told "next week", and I'll bet dimes to donuts Nancy here will tell me the same damned thing, and I do believe the trouble here is Banana Hobby Customer Service is NOT on the same page as Shipping/Receiving is, or the latter just enjoys stringing people along. And with all the complaints I do see on the RCGroups Banana Hobby thread, I really am surprised Nancy hasn't quit, or let someone else deal with all the complaints...
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Jan 29, 2013, 08:19 PM
bunkx9's Avatar
So, I'm a BH Groupie? That's hilarious.
Feb 07, 2013, 04:42 PM
Registered User
TheMissingCard thank you for the warning, i was ready to place order for 2 airplanes (over $500), but after reading this post i will never buy from BH unless they fix customer service problems.
Feb 12, 2013, 07:13 PM
Customer Support
Nancy BH CSR's Avatar
Hello pilots.
Matiac is right. Please put the boxing gloves away.
TheMissingCard, I try to do the best to my abilities to assist each individuals such as yourself. However, if you do not wish to let me help you then there's not much that I can do.

- Nancy
Feb 13, 2013, 03:47 PM
Registered User
You haven't helped me and I've had my request in the other thread since about a week or more ago.
Nov 13, 2014, 12:32 PM
AMA 8855

Ol RCGuy

Originally Posted by bunkx9
Can't wait until you crash your plane, then blame it on BH again. Lmao
Can't wait!!! Really ? Here's a guy with a budget to build and he exceeds it. Pursues his missing parts. Gets the same snot most of us do from BH . And you great Modeler can't wait for him to crash it. Oh how I hope someone close to you explains how damned dumb that comment really is.
Nov 18, 2014, 04:45 PM
Registered User
Michael Heer's Avatar
Welcome to RC Groups! You have posted on what was a dead thread about a comment made 22 months ago. You will have better response if you comment on current threads. Again welcome. Mike Heer
Nov 25, 2014, 01:44 PM
Registered User
RV4FUN's Avatar
Just to follow up on this thread, I am in the process of trying to sort out a delivery from Banana Hobby that I ordered on Nov14. Apparently they shipped it to themselves? That's right, USPS advised me that it was delivered yesterday to South El Monte Cal. The shipping address I have on the order is Wellesley Is. NY. I have made arrangements and rented a car to pick up this parcel and 2 others tomorrow and now, this one from BH isn't there. I have sent 3 emails and still no response.I can only hope to hear from someone as I have paid for the parts.
Nov 25, 2014, 03:52 PM
Banana Hobby Service Agent
Hello RV4FUN,

I will be helping you with this duplicate post on our Q&A thread. Thank you for your patience.

Nov 30, 2014, 01:52 PM
AMA 8855
Originally Posted by Michael Heer
Welcome to RC Groups! You have posted on what was a dead thread about a comment made 22 months ago. You will have better response if you comment on current threads. Again welcome. Mike Heer
Thanks for the welcome Mike. 22 months late is a record even for me !
What this post did was prevent me from buying and btchg. Dedthredgood if it saves someone from making a mistake, otherwise still dedthred and I thank you for bringing this to my attention.
Mar 13, 2015, 12:11 PM
Registered User
Originally Posted by Evan D
TMC, so you come on here complaining about service and when they try to help you refuse to give them your order number. Missing a couple plastic bits... Over $1000 into this???? Not to say you shouldn't get the plastic bits (or that you didn't really get them and lost them) but get real.

Did you read his comment? Did you understand what he was saying? Apparently not. Then you accuse him of lying about not getting them? You are the loser here.

BTW, do you know the difference between "Loose" and "Lose"?

You are pretty sad.
Mar 13, 2015, 12:54 PM
Registered User
Michael Heer's Avatar
You are responding to a post more than two years old. Try and keep your responses timely for the good of all users. Personal attack posts and posts like this can be considered trolling and of no benefit to anyone. Mike Heer
Mar 13, 2015, 01:07 PM
Banana Hobby Service Agent
Hello everyone!

This thread will now be closed since it is no longer current. If you have any questions or concerns with an order or item from Banana Hobby, please do not hesitate to get in contact with me by sending a private message. I am always more than happy to help!

All the best,
Last edited by banana hobby; Mar 13, 2015 at 01:16 PM.