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Old Dec 16, 2012, 03:29 PM
boatbandit2 is offline
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Help!

My order is on hold


Can someone please tell me why the status on my order is on hold?
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Old Dec 17, 2012, 01:14 PM
RaidenCharlie is offline
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Would you happen to know your order number?

-Charlie
Old Dec 20, 2012, 01:08 AM
boatbandit2 is offline
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Hi Charlie

order number yhst-62196343123315-353504 it is for two dirft gyros

Cheers
Paul
Last edited by boatbandit2; Dec 20, 2012 at 01:09 AM. Reason: Spelling
Old Dec 20, 2012, 12:49 PM
RaidenCharlie is offline
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I checked on the order and the reason it's on hold is because the information that you have associated with your Paypal account doesn't match up to the information that's listed on the card it's linked to. Also the PayPal account is listed as a unverified account. The billing department is requesting additional information to be verified before they process the order.

-Charlie
Old Dec 20, 2012, 11:01 PM
boatbandit2 is offline
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Hi can they refund my money as i have not heard back from the billing department i am verified i have also ask paypal to refund my money as i have brought from tower hobbies.It has been over 6 days now please return my money!!!!!
Old Dec 21, 2012, 12:54 PM
RaidenCharlie is offline
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I'll have the order canceled, when the cancellation has been finalized they'll send you a email to let you know when the funds will be back in your account.

-Charlie
Old Dec 21, 2012, 08:25 PM
boatbandit2 is offline
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Thankyou for attending to this.


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