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Nov 24, 2012, 11:04 AM
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Discussion

incomplete order


i placed an order on nov. 16th which was composed of

3 x 3s450mA Gensace packs
and
3 x 3s800mA Skylipo packs

first it took HP 3 business days to ship...then i recieve the package on saturday the 24th,which is ok but the order was incomplete.
what i recieved were

2 of each...so in a nut shell,i ordered 6 packs and recieved 4

i am very unhappy with this since i was supposed to use these this weekend and i am short now.
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Nov 24, 2012, 12:31 PM
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Name Code Qty Each Options
------------------------------------------------------------------------------
GENS ACE 450mAh 25C 11.1V 98P-25C-450-3S1P 3 4.00
lipo battery pack
(Shipped)
USPS Tracking Number:
9405511899248825309231
Sky Lipo 800mAh 11.1V 20C 77P-SL800-3S1P-20C-3333 3 4.82
Battery for 800mm RC
Plane and Blade, Walkera,
Esky Co-Axial Helicopters
(Shipped)
USPS Tracking Number:
9405511899248825309231
Subtotal 26.46
Shipping 4.95
Tax 0.00
Total 31.41
Nov 26, 2012, 12:04 PM
HobbypartZ Support
I'll have the shipping department send out the missing batteries, when they ship you'll be sent an email with the tracking number.

-Charlie
Nov 26, 2012, 12:07 PM
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order# 62196343123315-344665

i spoke to CS and she told me that they will send the missing packs no problem

we will see if they follow through
Nov 26, 2012, 12:07 PM
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thnx Charlie i appreciate the fast response
Nov 29, 2012, 03:30 PM
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3 days later and i have not recieved a tracking number or email....
Nov 29, 2012, 03:44 PM
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talked w/ CS and she notified me that they were going out today....thats what they said 3days ago...
Nov 29, 2012, 11:45 PM
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ok well another day gone by and no tracking number


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