Very disappointed - RC Groups
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Aug 06, 2012, 02:00 PM
Former Futaba employee

Very disappointed

After purchasing 25+ techone kits in the last 60 days for around $1800+ I found 1 of them was missing a small hardware pack which I guess is about $3, instead of just shipping me the hardware pack I am being asked to ship back the whole kit to exchange it at my expense $25+?, I guess I am missing something here as it would just be cheaper for both of us to ship the missing hardware pack.

I think I will just purchase somewhere else in the future.
Last edited by keyman923; Aug 06, 2012 at 05:05 PM.
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Aug 06, 2012, 03:40 PM
HobbypartZ Support
Hello keyman923,

Can you please send me a PM of your order number for this order? I'll see what I can do to assist you. Also, in that PM, if you remember, please let me know who you spoke to. Thank you.

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