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Old Aug 18, 2012, 09:42 AM
Conehead is offline
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Flutter-Bys are fun
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More thumbs up for Heads Up RC. I have placed more than one order with them. I have asked about a dozen stupid questions and I get an answer in usually a few hours, now and then it is less than 24 hours. Shipping is great.

They are an A+++++ company to deal with, hope more people use them.
Conehead
Orrin Eldred
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Old Sep 16, 2012, 09:19 AM
take2flight is offline
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Quality problem - Heads Up's response


My first HURC purchase of an iMax charger had a quality problem where it would not exceed 900 mA rate. They sent me a replacement for free and DID NOT ask for the defective unit back. This is unheard of.

If HURC is willing to trust me that far, we should all be willing to trust them with our business as 1st choice vendor !
Old Sep 16, 2012, 09:35 AM
JohnathanSwift is offline
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HURC is an "old fashioned" business model: the customer is ALWAYS right, now matter what. No photos, silly weighing exercises or chicanery, just plain ole good-will.

The guy, guys or gals must be good folk, and I have absolutely now doubt they will reap what they sow.

There are always bad folks on the customers' side, so why try to sort them out, just treat everyone the same way, keep reserves for the bad guys (let the honest folks bear that time burden), and everyone will be happy.

Thanks, HURC!
Old Sep 16, 2012, 11:00 PM
porcia83 is offline
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They are great, and ship same day or next day, always!
Old Nov 10, 2012, 08:22 PM
Murocflyer is offline
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Promoting Model Aviation...
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I bet if there was a poll for our favorite vendors, HURC would win.

Frank
Old Nov 11, 2012, 05:52 AM
Metieval is offline
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+10 to headsup RC,

Jeff is very helpful, always answers emails.
Old Nov 15, 2012, 01:52 PM
pwiencek is offline
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Heads up RC


Another +10 for HURC have made many orders with them with outstanding results
Would like to see them carry some light weight covering
Old Dec 16, 2012, 10:23 PM
oneagleswings is offline
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Quote:
Originally Posted by Metieval View Post
+10 to headsup RC,

Jeff is very helpful, always answers emails.
I'm another one that has asked my share of questions and it's usually only a couple of hours max and there will be a reply from Jeff or Jesse, the best part is, in 3 days the stuff I order is usually at my door!! HURC is #1 in my book for customer service!
Old Dec 23, 2012, 08:56 AM
Small Bird is offline
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The most valuable asset of HURC is information they provide, the complete
test data and applications, - the whole Encyclopedia of electric flight.
Happy Holidays, Jeff!
Old Jan 03, 2013, 10:10 PM
sonic liner is offline
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Thanks Wilber and Orville !.
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HURC Rocks !.

Pete Lane
Old Jan 03, 2013, 10:36 PM
NYbySky is offline
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Hurc = the best
Old Jan 09, 2013, 11:32 AM
RGS2010 is offline
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Always Fly 2 Mistakes High!
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Add me to the long list of satisfied customers!

...and order an ESC and it actually comes with a Dean's Connector attached on one end and 4mm connectos on the other!!! (depending on size)
The heresy of it all (says other dealers)

Russ
Old Feb 02, 2013, 06:38 PM
wayne_ky is offline
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Today .. 10:30am:
"Thank you for your recent order. Below is your confirmation that we received your order...".

Today .. 11:21am:
"Thank you for your recent order. Below is your confirmation that we have shipped your order..."

I've ordered a ton of stuff from these folks over the last 3 months.. Never a problem.. Always fast.. and you can learn a lot from the info they provide with their motors, esc's, and such..

Top notch in my book..
Old Feb 07, 2013, 01:07 PM
Norm62 is offline
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Awesome Service!


Big thumbs up to HURC.... Placed an order at 11:03 this morning and got shipping/ tracking info at 11:17!! I've purchased from them before and always had great service.

Thanks!

Norm
Old Jun 18, 2013, 12:36 AM
WARBIRD6429 is offline
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Best hobby shop


Super fast service. Great technical information. Just built a pusher jet with the power up 400 zoom motor . That plane has to be going 50 or 60 mph ! Also the receiver that works with spectrum radio is great.


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