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Aug 18, 2012, 08:42 AM
Flutter-Bys are fun
Conehead's Avatar
More thumbs up for Heads Up RC. I have placed more than one order with them. I have asked about a dozen stupid questions and I get an answer in usually a few hours, now and then it is less than 24 hours. Shipping is great.

They are an A+++++ company to deal with, hope more people use them.
Conehead
Orrin Eldred
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Sep 16, 2012, 08:19 AM
Registered User

Quality problem - Heads Up's response


My first HURC purchase of an iMax charger had a quality problem where it would not exceed 900 mA rate. They sent me a replacement for free and DID NOT ask for the defective unit back. This is unheard of.

If HURC is willing to trust me that far, we should all be willing to trust them with our business as 1st choice vendor !
Sep 16, 2012, 08:35 AM
Suspended Account
HURC is an "old fashioned" business model: the customer is ALWAYS right, now matter what. No photos, silly weighing exercises or chicanery, just plain ole good-will.

The guy, guys or gals must be good folk, and I have absolutely now doubt they will reap what they sow.

There are always bad folks on the customers' side, so why try to sort them out, just treat everyone the same way, keep reserves for the bad guys (let the honest folks bear that time burden), and everyone will be happy.

Thanks, HURC!
Sep 16, 2012, 10:00 PM
Suspended Account
They are great, and ship same day or next day, always!
Nov 10, 2012, 07:22 PM
Promoting Model Aviation...
Murocflyer's Avatar
I bet if there was a poll for our favorite vendors, HURC would win.

Frank
Nov 11, 2012, 04:52 AM
Suspended Account
+10 to headsup RC,

Jeff is very helpful, always answers emails.
Nov 15, 2012, 12:52 PM
Registered User

Heads up RC


Another +10 for HURC have made many orders with them with outstanding results
Would like to see them carry some light weight covering
Dec 16, 2012, 09:23 PM
Registered User
Quote:
Originally Posted by Metieval
+10 to headsup RC,

Jeff is very helpful, always answers emails.
I'm another one that has asked my share of questions and it's usually only a couple of hours max and there will be a reply from Jeff or Jesse, the best part is, in 3 days the stuff I order is usually at my door!! HURC is #1 in my book for customer service!
Dec 23, 2012, 07:56 AM
Registered User
The most valuable asset of HURC is information they provide, the complete
test data and applications, - the whole Encyclopedia of electric flight.
Happy Holidays, Jeff!
Jan 03, 2013, 09:10 PM
Thanks Wilber and Orville !.
sonic liner's Avatar
HURC Rocks !.

Pete Lane
Jan 03, 2013, 09:36 PM
Registered User
Hurc = the best
Jan 09, 2013, 10:32 AM
Always Fly 2 Mistakes High!
RGS2010's Avatar
Add me to the long list of satisfied customers!

...and order an ESC and it actually comes with a Dean's Connector attached on one end and 4mm connectos on the other!!! (depending on size)
The heresy of it all (says other dealers)

Russ
Feb 02, 2013, 05:38 PM
Registered User
Today .. 10:30am:
"Thank you for your recent order. Below is your confirmation that we received your order...".

Today .. 11:21am:
"Thank you for your recent order. Below is your confirmation that we have shipped your order..."

I've ordered a ton of stuff from these folks over the last 3 months.. Never a problem.. Always fast.. and you can learn a lot from the info they provide with their motors, esc's, and such..

Top notch in my book..
Feb 07, 2013, 12:07 PM
Registered User

Awesome Service!


Big thumbs up to HURC.... Placed an order at 11:03 this morning and got shipping/ tracking info at 11:17!! I've purchased from them before and always had great service.

Thanks!

Norm
Jun 17, 2013, 11:36 PM
Registered User

Best hobby shop


Super fast service. Great technical information. Just built a pusher jet with the power up 400 zoom motor . That plane has to be going 50 or 60 mph ! Also the receiver that works with spectrum radio is great.


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