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Jun 05, 2012, 08:37 PM
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FoamieFlier's Avatar

Great Customer Service from NP

Yesterday my shipment arrived from NitroPlanes.

I had one part missing and another part damaged.

Went online to their customer support email and filed a complaint.

Received and email about 20 minutes later asking for pictures.

Sent pictures via the customer support email system.

Today a replacement part and the missing part were shipped.

Thank you Nitro Planes.
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Jun 11, 2012, 05:54 PM
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FoamieFlier's Avatar
The replacement parts arrived today in perfect condition. Thanks NP.
Jun 11, 2012, 06:01 PM
HobbypartZ Support
Originally Posted by FoamieFlier View Post
The replacement parts arrived today in perfect condition. Thanks NP.
Glad we were able to help you out. If there is anything else you need, please do not hesitate to contact us anytime.

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