Thread Tools
Old Jun 14, 2012, 02:06 PM
sssss18 is offline
Find More Posts by sssss18
madjeff
sssss18's Avatar
Quote:
Originally Posted by RCGambler View Post
SSSSSS,

Were you the one who posted on the HK site that you were double billed because you hit the buy button twice?

You won't get a refund ... just credit, or just accept two planes ... I don't think you will be unhappy having two of these

Gambler
no i paid for it and paypal paid HK, but HK did not get it. so paypal will not give me a refund as they said it was successful.
in the mean time i ordered another one few hours ago and the order went fine.
so its going to be a blame game with paypal and HK and till one admits problem I'm out of pocket for the first order.
Sign up now
to remove ads between posts
Old Jun 14, 2012, 02:11 PM
FlyWW1 is offline
Find More Posts by FlyWW1
Registered User
FlyWW1's Avatar
Quote:
Originally Posted by sssss18 View Post
no i paid for it and paypal paid HK, but HK did not get it. so paypal will not give me a refund as they said it was successful.
in the mean time i ordered another one few hours ago and the order went fine.
so its going to be a blame game with paypal and HK and till one admits problem I'm out of pocket for the first order.
Ouch
Old Jun 14, 2012, 02:32 PM
Ugrd is offline
Find More Posts by Ugrd
Ask me about my FPV addiction
Ugrd's Avatar
Sell one for profit :P
Old Jun 14, 2012, 02:34 PM
RCGambler is offline
Find More Posts by RCGambler
Suspended Account
Quote:
Originally Posted by sssss18 View Post
no i paid for it and paypal paid HK, but HK did not get it. so paypal will not give me a refund as they said it was successful.
in the mean time i ordered another one few hours ago and the order went fine.
so its going to be a blame game with paypal and HK and till one admits problem I'm out of pocket for the first order.
Hold on... I just checked and HK said they received my paypal payment, but paypal never sent it to HK ... I wonder? It was just minutes after the plane went on sale

Just joking.

But here is something to worry about, paypal is NASTY when it comes to blocking cards that are disputed by customers. Paypal will also place restrictions on your paypal account and blocks any further credit card transactions to the disputed business.

I find it best to just use a rewards credit card to make purchases to HK. If the item is damaged, or what ever the problem, I just call up my credit card company, and presto, no questions asked money us returned as long as you can show proof that you mailed the item back to HK.

I have yet to have to do that with HK, but there have been other Asian companies I have had to take measures with.

Make sure to screen capture as much info as you can, and keep ALL correspondence and receipts. You may have to wait 2 - 4 weeks before you can get your money back. File a claim with paypal TODAY! Not a week from now, but TODAY! Escalate it. Explain that two planes were billed but only one was ordered.

When you receive the plane, weigh it before opening it! This way you can prove that only one unit was shipped and not two as you were billed. Take photos with your cell phone or digital camera so you can forward those to paypal as further proof.

Trust me, I know from experience, if you don't get on top of this right away and stay on top of it, it can lead to all kinds of frustration and anger.

Gambler
Old Jun 14, 2012, 06:08 PM
BrettAltea is offline
Find More Posts by BrettAltea
Registered User
I always use the video on my iPhone as I inbox things just in case something is missing or damaged.
Old Jun 14, 2012, 06:55 PM
Razors edge 29 is online now
Find More Posts by Razors edge 29
QuAd FaNaTiC
Razors edge 29's Avatar
me likey

wonder how fast she'll be?
Old Jun 14, 2012, 09:46 PM
Stuart Warne is online now
Find More Posts by Stuart Warne
Durafly/Avios Brand Manager
Stuart Warne's Avatar
sssss18, I've sent you a PM regarding your order issue.

S.
Site Sponsor
Old Jun 14, 2012, 11:00 PM
xviper is online now
Find More Posts by xviper
Registered User
S,
When do expect these things to be back in stock again?
Old Jun 14, 2012, 11:29 PM
Stuart Warne is online now
Find More Posts by Stuart Warne
Durafly/Avios Brand Manager
Stuart Warne's Avatar
Should be by the start of next week from what I'm told.

S.
Site Sponsor
Old Jun 15, 2012, 12:26 AM
ChuckTseeker is offline
Find More Posts by ChuckTseeker
Registered User
ChuckTseeker's Avatar
will the Australian site be getting them? postage is a killer

cheers chuck

PS wicked plane for sure and a must have, well done!
Old Jun 15, 2012, 02:45 AM
ozzi supercub is offline
Find More Posts by ozzi supercub
WiggleWiggleWiggle
ozzi supercub's Avatar
I have many EDF's and it takes alot of work to balance them and get them flying sweetly. I've only ever had one fan run smoothly out of the box (Lander). To those who get these things, be sure to balance your fan or you will be wasting power and it will sound horrible. Definitely will not sound like the video. If a kit version is released, I will be all over it with one of my high powered fans. Should be a rocket.
Old Jun 15, 2012, 07:43 AM
rclab1 is offline
Find More Posts by rclab1
USA: LakeGeorge, New York
Ozzi SuperCub,
thanks for the pre'-warning about fan blades balancing.
I've never had a EDF before, only prop (pusher and tractor).
I use all my planes for FPV.
.....and I really like flying gliders.

What are the average flight times using a 3s 3300-4000mah(25-40C)
with 'mix' flying styles?
Old Jun 15, 2012, 08:35 AM
Aender69 is offline
Find More Posts by Aender69
Grand-Duchy of Luxembourg
Aender69's Avatar

Fan Balancing


Ozzi SuperCub,

Any link to a comprehensive edf-fan-blade-balancing-guide?
Old Jun 15, 2012, 08:55 AM
ozzi supercub is offline
Find More Posts by ozzi supercub
WiggleWiggleWiggle
ozzi supercub's Avatar
Quote:
Originally Posted by Aender69 View Post
Ozzi SuperCub,

Any link to a comprehensive edf-fan-blade-balancing-guide?
Its late here now but I will post some info tomorrow. People do it msny different ways. I'll post the way I do it
Old Jun 15, 2012, 09:29 AM
Aender69 is offline
Find More Posts by Aender69
Grand-Duchy of Luxembourg
Aender69's Avatar
That'll be very nice of you. It's still office hours here...


Thread Tools

Similar Threads
Category Thread Thread Starter Forum Replies Last Post
Discussion Battery for the Durafly Dynamic-S from Hobbyking Lars N Foamies (Kits) 22 Oct 10, 2013 02:13 AM
New Product HK Zephyr V70 EDF Glider! SHWEEEET! dustydonnay FPV Talk 33 Jun 29, 2012 12:26 PM
Discussion hobbyking durafly 310 question Syner01 Parkflyers 1 Jun 24, 2012 08:54 AM
Discussion Hobbyking Durafly Telemicro Firehawk989 Micro Ready-to-Fly 5 May 13, 2012 09:09 AM
Help! Replacement prop for HobbyKing Durafly P-51 pabo1 Electric Warbirds 3 Mar 28, 2012 02:07 PM