Terrible customer service at nitroplanes - RC Groups
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Apr 17, 2012, 12:30 PM
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Terrible customer service at nitroplanes

I ordered a Dynam C47 from nitro planes december 2011 and one of the prop spinners was stripped out. Within the week of getting it i emailed customer service and they said no problem they will get me a new one. Christmas comes and goes still no part. CS says "it'll be here within a week"... January comes... and goes. Now they are not even responding to my questions. Here we are in mid April and nothing. Do NOT expect any help from these jokers. I will never order from them again and after reading about alot of others with same complaints of poor service i wish i had investigated this company more. BUYER BEWARE
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Apr 17, 2012, 03:24 PM
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May I have your order number please?

Thank you,
Danny V

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