Heads Up RC: so fast: ordered Saturday, it arrived Monday morning! - RC Groups
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Feb 29, 2012, 08:05 PM
quad lover

Heads Up RC: so fast: ordered Saturday, it arrived Monday morning!

I just thought it deserved mentioning, my recent experience of placing my first order with a hobby shop called Heads Up RC.

I had read a while back that their customer service, specifically their shipping speed, was the best there is. So I placed an order last Saturday morning, about 1 AM Eastern time (I live in Michigan). I opted for the $5 USPS priority shipping, as USPS priority has also been most excellent for me.

Well to make this a short story, my order was shipped that same morning (Saturday morning!!) from Florida, and it arrived in my mailbox at 11:45 AM Monday - just a little over 48 hours later! That was so fast!

This was the most excellent speed for shipping an order I've ever seen. Keep it up Heads Up RC!!

Anyone who wants their stuff NOW: use these guys!
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Mar 05, 2012, 08:23 PM
Registered User
I've ordered from them and YES they have awesome service. You order something and usually within a few hours it is shipped....!
Mar 05, 2012, 08:27 PM
Registered User
KC10 CC's Avatar
+2! They have the best customer service that I've come across and ship fast. They stand behind their stuff and resolve issues very quickly.
Mar 06, 2012, 01:10 AM
Art Schmitz
Over 20 fast shipped no problem orders...great web site.
Mar 06, 2012, 07:14 PM
H&H Hobbies
H&H's Avatar
I believe in giving credit where credit is due. Those guys do a great job and deserve success
Mar 06, 2012, 08:09 PM
Well, now that you know ...
Bigster's Avatar
Yep - incredibly fast shipping. My orders make it up to the Northeast in only a couple days!
Mar 10, 2012, 07:56 PM
Registered User
RJD1234's Avatar
I am too a big fan of HeadsUpRC. Close to the best online store. And Jeff is very helpful.
Mar 10, 2012, 11:17 PM
Airliner Builder
WAGliderGuy's Avatar
HURC is an excellent place to buy from! I pretty much get all my electronics from there, even with $2 shipping the package always comes within 4 days all the way across the USA. One time I paid of the $5 shipping, it shipped monday night (same day) and got the package wednesday afternoon...wow! I love the power-up motors/esc/UBECs etc they have never failed me.
Mar 18, 2012, 12:23 PM
Registered User
I live about 45 minutes from them - been to their store - out in the country - they are always my first choice to order from - great service and prices
Mar 21, 2012, 04:46 PM
Shovel Recovery Expert
So far they've been awesome...I order, they ship, they email a USPS tracking number, I refresh the tracking screen a couple of thousand times and the mailman shows up with the package containing exactly what I ordered....I'll have to try the $5 shipping next time I'm grounded waiting on a part
May 05, 2012, 07:13 PM
Registered User
Dealt with owner JEFF--by email sent a question about motor selection on thursady evening about 8pm . Recieved a email back in less then ten minutes!!!! Jeff not only answered my question he also what plane I am building and my flying style so he could offer me other opitions for brushless motors and ESC's UNBELIEVABLE !!!! ORDERED IT THURSDAY NIGHT AT 10PM WAS SHIPPED NEXT DAY AND DUE TO BE AT MY HOUSE MONDAY. DO YOURSELF A FAVOR CHECK OUT HEADS UP AND LET JEFF "EARN YOUR BUSINESS" YOU WON'T BE SORRY
May 05, 2012, 11:29 PM
Suspended Account
I ordered a bunch of stuff from them on Monday and it showed up Friday. The prices are really good and they are fast and reliable.
May 09, 2012, 12:13 AM
Registered User
Ya'll aint kiddin, I've had nothing but outstanding service from HURC. Awesome place to do business with!
May 11, 2012, 08:24 PM
Registered User
+1: HURC is awesome. I emailed Jeff a question on a brushless motor one Sunday evening (7PM or so) and I got a reply by 10PM. Unbelievable. Most of my fleet has a HURC part in it.
May 22, 2012, 11:38 AM
You're killin' me Smalls
BrownEyedFool's Avatar
Last edited by BrownEyedFool; May 22, 2012 at 01:08 PM.

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