Thanks Clay, I'm glad I could help
Originally Posted by Clay Tyler
I had a problem with an airpland that my son purchased. It crashed due to a defect from the manufacter. My son tried to talk to customer service and got no where. He hasd to leave for college and I took on his plight. I snet Bailey a message and she looked at our issue and took care of it in a timely manner. Bailey is what customer service should be. She listened to our problem, she talked it over with her tech and took car of the problem. I want to publically thank Bailey for her hard work. They are trying to make it better and took care of me.