NEW BlitzRCWorks Thrust Vectoring EPO F16......BEWARE OF FACTORY BUILD ISSUE - RC Groups
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Jul 18, 2011, 07:06 AM
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kydawg1's Avatar

NEW BlitzRCWorks Thrust Vectoring EPO F16......BEWARE OF FACTORY BUILD ISSUE

HERE IS THE told trying to get some support from the BH CSR and/or Pete .......

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Banana Hobby STARMAX BlitzRCWorks F16 - FACTORY ASSEMBLY FAILURE order bh18-145641

Pete or Customer Service Rep-

I am sending an email to report a major fuselage failure on the elevator on the F16 ordered in order bh18-145641.

This morning at my flying field I had 2 successful flights with much interest from my club members until their was an incident that has now changed their minds.

This plane had 2 flights on it this morning when the elevator ripped off during the 3rd flight causing immense damage and destroying my 4S battery pack.

FLIGHT: Normal flying for first minute or so no issues, came across the deck 10 foot altitude WOT when I saw the white of the ejected elevator.....the plane dove hard hitting it's left side side of belly and bounced 30 foot into air and then lawn darted into the tarmac....ejecting my battery and spreading parts into a debris field.....spectacular it was. Some other pilots gave kudos to the fact that when a plane expires for does so in Grand Fashion.

I have pictures attached. Please tell Pete, I will also be posting this failure on RCGroups and RCUniverse - so he can read the story and see all the pictures. My field mates will also chime in on what they saw and now think about this product.

I can also send the elevator back to Pete to prove how little factory adhesive there is on the part, which explains this catastrophic failure.

Please advise if STARMAX and BANANA HOBBY will stand behind their product. I will be sure to report out what happens on the forums. The choice is up to Pete and BH now.

Thanks. Please PM me.
Last edited by kydawg1; Jul 19, 2011 at 06:45 AM. Reason: add picts
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Jul 20, 2011, 07:20 AM
"Aircraftus Fragmentum"
kydawg1's Avatar
Banana.................where are you? You have another product failure.....where is the customer service???????
Aug 02, 2011, 10:53 PM
MrAdamG's Avatar
any update on this?
Aug 05, 2011, 07:56 AM
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kydawg1's Avatar
I have had contact with CS Rep.....but I have not gotten a replacement yet.
Aug 12, 2011, 12:33 PM
"Aircraftus Fragmentum"
kydawg1's Avatar
Ok, I have to give Kudos to Banana this time. They came thru, backed their product that was faulty and refunded my costs.

+1 in the BH KUDOS column.

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