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Feb 21, 2011, 06:17 PM
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texbird's Avatar
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anyway besides email to cancel a hobbyking order?


I need to cancel a hobbyking order quickly.

Not a problem with them i am just switching the way i build something and already placed a second order for what i really want. Luckily the first item was on backorder so it hasn't shipped.

I already sent them an email, but i get a "please be patient we are on holiday "response. I dont want them to ship me the first order before it gets canceled.

Is there any online way to cancel? -i sure cant find one on the order or My Account page. Its ridiculous that you have to use an email to kill an order...
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Feb 21, 2011, 07:03 PM
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Arkitekt's Avatar
Try their forums, would be the next best option. Or try your luck at the online chat
Feb 21, 2011, 07:11 PM
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texbird's Avatar
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Originally Posted by Arkitekt
Try their forums, would be the next best option. Or try your luck at the online chat
already checked their forums & FAQ = no help there
Feb 22, 2011, 09:04 PM
Registered User
1-800-607-5803

They open at 9am Hong Kong time, which is equivalent too...

8pm eastern
7pm central
6pm mountain
5pm pacific

Good luck. I'm giving them until Saturday to mail my batteries that I ordered on 02-12-2011 from the USA warehouse. If they don't ship by Saturday, I'm calling the bank and getting my $100 back.


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