I'm going to post this here, just because i know some people like Iflyhelis has had their Walkera Devo 10 short out and fail but was able to get it repaired/replaced because of the defect. I have also talked about how i had a 2702V replaced by wow hobbies. The support for those products have been pretty good. I actually expected worse and got better. I guess that is the up side that comes with being a pessimist. But now i am going to show you why dealing with Horizon Hobbies is beyond this limited support from Walkera. If you live in the US anyway. This is copied out of my X5 build log and the X5 thread as well. As it pertains to my build on that heli. The over all point is that the item WAS NOT covered by warranty at all. But they replaced it anyway. I would never hold my breath on ever being able to send ANYTHING directly to Walkera myself, let alone getting something replaced that was broken at my fault. All within something like 2 weeks.
Okay, so if anyone has been following my Gaui X5 build log. They know i fried my tm1000 module when installing the thing. I probably hooked it up wrong. In fact i know i did, .... now. But i sent it in to Horizon under warranty anyway. They determined that it was damaged due to a external short that caused the telemetry module to burn out. Now i will agree that the TM1000 it's self was not the cause. It was no defect with the unit it's self. But if anything my original blame would have been on the soft and easily compromised silicone shielding on the very thin battery leads. Not for nothing, but the new TM1000 i bought shortly after had PVC shielding on all of the wires and sensors. I have not opened the box on the brand new one yet to see what kind of shielding it has on the wires. It could just be circumstantial on what ever wire was in use at the factory at the time too. Who knows, right?