Receiving a package and not receiving a package are often two different things.
For small firms can put up huge banners advertising this item or that as "In Stock right now..." Whereas the proper way to state such was to say, "we do not have the room around here for such things, but will be shipped to your address via Drop Off shipment, and we will forward your payment on to them then".
You may be blaming the wrong folks then.
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