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Apr 20, 2009, 12:08 PM
Registered User
Discussion

Placing an order w/BH lets see how it goes?


Come on Pete lets see how smooth my order goes. You've got some awesome planes and videos but the service has been lacking . I hope its changing. I just placed an order for an F35 order #39858413893234-47232
Do me proud Brian. Thanks
Last edited by bhoges17; Apr 20, 2009 at 07:54 PM.
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Apr 21, 2009, 03:55 PM
Quote:
Originally Posted by bhoges17
Come on Pete lets see how smooth my order goes. You've got some awesome planes and videos but the service has been lacking . I hope its changing. I just placed an order for an F35 order #39858413893234-47232
Do me proud Brian. Thanks
Brian, I'm getting it shipped out today. Thanks for your order. I am working hard on the customer service here. It is getting better day by day.

Pete
Apr 21, 2009, 05:06 PM
Registered User
Pete thanks for the fast shipping. I have to say I got an email confirmation quickly and they are doing much better with the shipping and communication. Looking forward to getting the jet. Happy customer!
Apr 22, 2009, 08:19 AM
Suspended Account
To his credit Pete does respond here and the other service does seem to be improving. I think I shall dismiss all other methods of communication with Banana other than with Pete through this forum.

I am now 3 weeks trying to repair my helicopter which is becoming a tad bit frustrating.

Best regards,

sar
Apr 28, 2009, 04:33 PM
Registered User
I got my order in a week. The UPS tracking was sent right away and everything was smooth. No complaints here. Thanks Pete.
Apr 30, 2009, 03:50 PM
Registered User
Well Im having a problem with the plane after only 5 flights. Either the ESC or the motor. Pete did you get my PM? I was using the stock setup with the right battery and it dies on the 5th flight. The motor stopped and the plane smells like the motor burnt out.
Apr 30, 2009, 05:29 PM
Registered User
Lamorta's Avatar
That sounds like a warrany issue with the manufacturer Ihave bought several plains and so on I had a New HPI savage XL Truck I broke in the engine and every thing was fine then on the 6th run the motor would run but nothing else would work. I called tower who was were I had gotten it from they told me to send it to HPI which is what I did they replaced the Reciver which had croaked. You may need to send or contact the manufactuer on this and not the distibutor I may be wrong but just a suggestion.

Lamorta
May 01, 2009, 11:56 AM
Quote:
Originally Posted by bhoges17
Well Im having a problem with the plane after only 5 flights. Either the ESC or the motor. Pete did you get my PM? I was using the stock setup with the right battery and it dies on the 5th flight. The motor stopped and the plane smells like the motor burnt out.
Going through PM's now. I am sorry about the problem. I will resolve it promptly.

Pete
May 01, 2009, 11:05 PM
Suspended Account
Again as posted in previous threads, at this point the best way to resolve any problem is to connect with Pete here rather than calling etc. He has gone the extra mile for me on multiple problems...

Best regards,

sar


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