|Jan 08, 2008, 08:06 PM|
Xheli is getting there guys, there getting there.
I have ordered from Xheli for a while now. They have always got my order great. I havnt heard good things from them though. Recently though I ordered a big order and they left out a Paddle set and Blade holders. I emailed them, no response, used the live chat, usually offline but when they were online I usually got "Amy" who isnt much of a help. This is my last recent chat, with Sally. Seems like my problems are fixed now
Noooooooo! I just lost my copied chat with them
I had it in my copy and paste thing but I wanted to put it in a quote box. I used copy and paste to get these things: 
Then I obviously lost it.
Anyways, they solved my problem I think.
|Jan 09, 2008, 04:45 PM|
Oh they're *real* good salesmen and definately *know* the hobby.
Those asses talked both one of my little cousins and one of his friends, with zero R/C experiance of any kind, out of a Walkera 4#1 and spare parts into a 6-Channel Predator 400 3D.
All I can say is that bunch of jackasses is quite friendly when they're busy canceling your order 3 days after they ship it to you. They'll also ship a Walkera 4#1 and spare parts for free if you tell them what a bunch of *u*king thieves they are.
|Jan 09, 2008, 06:01 PM|
Lol, you mean I can actually get a 4#1 for free!? How!?
|Jan 11, 2008, 06:50 PM|
Please wait for a site operator to respond.
You are now chatting with 'Mary'
you: Hi, did you ship my paddles yet?
Mary: When did you placed the order.
you: Order number: yhst-94582326164583-46737
you: A while ago.
you: Sally said that she would ship them.
Mary: Tell me the actual date.
you: Dang, I dont even remember. It was about a week and a half to two weeks ago.
you: Zip code is 65584
you: Email is firstname.lastname@example.org
Mary: Please give me few moments while I analyze the issue and will get back to you.
Mary: Your product has been shipped and you will get it within 2-3 business days.
you: Can you send me an email with the tracking number for proof?
Mary: Label/Receipt Number: 4206 5584 9101 8052 1390 7298 2295 23
Mary: Status: Acceptance
Mary: This is your tracking number alongwith proof.
you: Thanks, what did you use to ship it? (Fedes, UPS, USPS)
you: *Fedex is what I meant.
you: Thanks, one more thing. Why is your customer service so bad? (No offence givin) It took a while to get what I should have had. Like I said earlier, about two weeks. You guys have been all good untill now. Also, Ive read nothing but bad about you guys on the forums.
Mary: We appoliges for that.We will try to improve our organisation.
Mary: Is there any thing else I can assist you?
Mary: Thank you for contacting our customer care, Have a great Day.
you: Nope im done here. Thanks for helping me out though.
you: You too.
Mary: OK thanx
Chat session has been terminated by the site operator.
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