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Old Apr 21, 2001, 09:34 PM
Just an average RC'er
Jim McPherson's Avatar
Laurel, Maryland USA
Joined Aug 2000
4,291 Posts
Good service from Mario!!!

Well, I'd heard alot of things about Mario having a good product but bad customer service, not answering e-mail, hard to get ahold of, not shipping etc. However, I am about to complete quite a pleasurable transaction with him. I have been quite a bad customer, modifying my order several times, changing my information, asking him to delay shipment for "new parts" reasons, then asking him to ship earlier... in other words I've put him through the hoops. However each time he has been patient and willing to do what I asked without question. I really appreciate that, I have worked retail and know the patience required to work with demanding customers. He has said shipment will occur next Wednesday, I'll let you know when I recieve it. But as it stands now his customer service skills are excellent! (I didn't put this in consumer advocacy because all the griping has happened here, so the good stuff should happen here as well)

-Jim

[This message has been edited by Kingjamez (edited 04-21-2001).]
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Old Apr 23, 2001, 10:58 AM
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johntbyrne's Avatar
Vicksburg, MS
Joined Jan 2001
867 Posts
Kingjamez

Hey, do you ever come towards Jackson Miss? We should get together and fly our Robins. I have played Ultimate tournaments in Tuscaloosa. If we play there this summer lets get together for a flight after hours. Any good indoor sites there to fly?

Cheers
John

[This message has been edited by johntbyrne (edited 07-25-2001).]
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Old Apr 23, 2001, 02:09 PM
Just an average RC'er
Jim McPherson's Avatar
Laurel, Maryland USA
Joined Aug 2000
4,291 Posts
John,
I had just noticed that your not to far from here. I'll be moving to Washington D.C. for the summer but next fall if your still in clinton we should get together some time. Perhaps a little heli combat? :-) As far as indoor sites around here, the UA sports complex is a bit hostile, but they have already said I could use their racqetball courts, I'm working on the main gym with 8 courts in it :-).


-Jim
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Old Apr 23, 2001, 04:29 PM
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johntbyrne's Avatar
Vicksburg, MS
Joined Jan 2001
867 Posts
I don't know about the racquetball court idea. I think I would rather play racquetball if on a rball court LOL.

Actually, if we are playing Ultimate during the day I probably won't want to play racquetball so yea, sounds like fun! If its calm we can fly outside too!

I hovered the Robin at lunch today without the training gear. I'm getting there.

Cheers
John

PS, keep me posted with your Robin. email me direct if you wish, johntbyrne@aol.com
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Old Apr 23, 2001, 08:26 PM
TeamTP,Minicopter,Spartan
misskimo's Avatar
Mississippi 31 years , Now Kotzebue , Alaska 12
Joined Apr 2001
7,454 Posts
hey fellow southerners, man I from columbus and now live in Alaska, I might be coming down this summer with a jr voyager and my new hornet that I havent got yet , Tony
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Old Apr 24, 2001, 10:19 PM
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johntbyrne's Avatar
Vicksburg, MS
Joined Jan 2001
867 Posts
Cool! Lets see if we can all get together and do some flying! I'm still learning but I'm having fun!
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Old Apr 28, 2001, 03:58 PM
Just an average RC'er
Jim McPherson's Avatar
Laurel, Maryland USA
Joined Aug 2000
4,291 Posts
I just thought I'd follow up, I got the Robin in EXACTLY when promised. No funny stuff going on here. Thanks Mario!

-Jim
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