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Old Mar 06, 2007, 10:50 PM
Wonderfully Wicked
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Willoughby, Ohio
Joined Jan 2002
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Hxt2835-2700 motor, been waiting for 11 WEEKS! Now you say wait 10 more days! No Way!

When will this motor be back into stock?

HXT2835-2700 HXT 2835 (380S) 2700kv Brushless Inrunner
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Last edited by The Don; Apr 23, 2007 at 12:21 AM.
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Old Mar 07, 2007, 12:46 AM
UNITEDHOBBIES.com
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We can only parrot to you what the factory say, and thats no later than the 22nd of this month.
The best would be the 13th.

Rgds
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Old Mar 20, 2007, 07:16 PM
Wonderfully Wicked
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Willoughby, Ohio
Joined Jan 2002
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Any update? Your website says in stock on the 19th but that has come and gone.
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Old Apr 23, 2007, 12:19 AM
Wonderfully Wicked
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Willoughby, Ohio
Joined Jan 2002
13,067 Posts
Here it is April 22, 2007 and guess what my motors are STILL ON BACKORDER. I ordered on February 3, 2007! I have waited 11 WEEKS and now am told by Janice to wait 10 more days! I will not . I have been very patient only because I was not planning on building the model I was going to install these motors in for several months. Well it is almost 3 months now since I ordered and I am very upset. I want an immediate paypal refund to my account for all backordered items on my account which adds up to $42.97. Here is the order number #20014800. I have waited long enough.

Don Slusarczyk
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Last edited by The Don; Apr 23, 2007 at 12:24 AM.
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Old Apr 23, 2007, 12:43 PM
Retired, NW Alabama
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Alabama
Joined Jan 2006
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Don

Good luck! You may very well need all you can get.
Did you get an email??? How'd you do that?

Robert
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Old Apr 23, 2007, 10:45 PM
UNITEDHOBBIES.com
CSO#1 @UHobbies's Avatar
In a warehouse
Joined Sep 2006
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Hello Don.
Let me speak very frankly about this matter.
I would like to describe the lead times that this factory gives us in one word, 'dodgy'.

I recall a meeting with the factory owner at the start of the year, '10 days maximum' was what we were told before placing our order and paying.

In reality we are getting 4-6 week lead times, with partial orders being filled.

We did receive more 28-35-2700 motors, however it was a partial order and didnt repplenish our stock fully.
If you had it on backorder and can supply your order ID I can check it for you, if it was on backorder it should have been filled by now as we recieved new stock on the 20th.

Might I suggest a change to one of these motors;
KB28-47-22S 1800kv Brushless Motor (FIN)
KB28-47-13S 3000kv Brushless Motor (FIN)
KB28-57-18L 1600kv Brushless Motor (FIN)
KB28-57-14L 2000kv Brushless Motor (FIN)
KB28-47-17S 2300kv Brushless Motor (FIN)
KB28-47-08S 4900kv Brushless Motor (FIN)
KB28-57-09L 3200kv Brushless Motor (FIN)
KB28-67-12XL 1900kv Brushless Motor (FIN)
KB28-67-16XL 1450kv Brushless Motor (FIN)
KB28-57-06L 4800kv Brushless Motor (FIN)
KDA 28-47 9Turn S Brushless Inrunner
KDA 28-47 22Turn S Brushless Inrunner
KDA 28-47 19Turn S Brushless Inrunner
KDA 28-57 15Turn L Brushless Inrunner
KDA 28-57 17Turn L Brushless Inrunner
KDA 28-47 16Turn S Brushless Inrunner
KB28-47-16S 2400kv Brushless Motor (FIN)

all are in stock, and many with similar Kv and weight.



Rgds
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Old Apr 23, 2007, 11:03 PM
Wonderfully Wicked
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Willoughby, Ohio
Joined Jan 2002
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Interesting, I just logged into my UH account and now it says my order has been posted.

Yesterday I received this email:

>Hello Don,
> I'm sorry that this item will arrive in 10days.
>
>Best Regards
>Customer Service Officer
>Janice
>Unitedhobbies.com

I complain here, and now it is suddenly shipped? Makes no sense to me. Why is my tracking number blank? It says shipped by EMS (I paid form EMS) but no tracking number? Please provide a tracking number so I know it was really shipped, and not simply listed as "posted" to delay for more time.

>Hello, Don Slusarczyk
>This is an email to inform you that your item has been dispatched from our >warehouse.
>TRK#:
>To check on the status of your parcel go to: ONLINE ORDER CHECK

Don


Order ID# #20014800
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Old Apr 23, 2007, 11:29 PM
UNITEDHOBBIES.com
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In a warehouse
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Hello.
It has nothing to do with rcgroups or any of the other 50-odd online forums we are discussed in.
Stock arrived recently, as can be seen from the stock level changes. When the stock arrived your order was moved to the print queue. It was then printed and packed.
This is normal procedure.
As I said in the previous post, the motors arrived recently.

Regarding your postage type;
Order 2009113 was EMS, however I think you requested for that ordet to be split.
It was split and in stock items sent EMS.
Order 20014800 was a duplicate. It was sent registered air mail at a cost of $7.00 shipping paid by us.

What I see is an inconsistency in the responses from Janice and the lead times of products.
I will be speaking to her regarding this.

Regards
Jason.
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Old Apr 23, 2007, 11:45 PM
Wonderfully Wicked
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Willoughby, Ohio
Joined Jan 2002
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As long as it has been shipped then that is fine. I was very upset as yesterday she told me 10 more days, and when I logged into my account earlier today the order was "unprinted" and "unposted" and the motor showed -7 stock. The order status changed to 'printed' and 'posted' only just a few hours ago.

Thank you for looking into this.

Don
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Old Apr 24, 2007, 11:26 AM
one game away...
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Willoughby, Ohio
Joined Apr 2004
3,891 Posts
Amazing how they can ship an item that looks not to be in stock and hasn't been for months.
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Old Apr 24, 2007, 05:55 PM
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Ventura, CA
Joined Jul 2006
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Quote:
Originally Posted by CSO#1 @UHobbies
Stock arrived recently, as can be seen from the stock level changes. When the stock arrived your order was moved to the print queue. It was then printed and packed.
This is normal procedure.
As I said in the previous post, the motors arrived recently.

Regards
Jason.
Jason,
How many motors came in? The backorder quantity for this motor was never large - less than 20 I think. Now the stock qty is -7. Did only 12 motors come in?

Dave
(also have this motor on backorder)
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Old Apr 24, 2007, 09:42 PM
Make 'n Break!!
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Walled 'tucky, MI. USA
Joined Apr 2006
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I was waiting for this same motor. I requested email notification of when it arrives. I got notification a couple days ago that it was in stock. I immediately went to UH and it was out of stock.?? I gave up on getting it.
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Old Apr 24, 2007, 10:34 PM
UNITEDHOBBIES.com
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In a warehouse
Joined Sep 2006
379 Posts
Hello Guys.
You're quite right.
And as I said before, we are only receiving parts of our order from the factory.
We have more of the same motor on order which should be here in 14 days.
Sorry agian for the delays. I know how frustrating it can be to have a plane sitting there waiting for a part before it can be flown.

Regards
Jason.
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