|Mar 29, 2005, 01:32 PM|
Joined Mar 2005
Great service from http://www.electricflight.co.uk/
Just before I begin, I am in no way connected to the company at all, just a happy customer putting credit where it is due.
I bought a himax motor for my zoom from the guys at http://www.electricflight.co.uk/
Unfortunitly after a few days the motor had seezed as if a bearing had failed.
Well, i emailed Paul Evans from electricflight.co.uk, and his service and quick replies were very welcome. Got an appology and they said send straight back for a replacement. Even over the bank holiday weekend they managed to email me back, confirming it was faulty and offered to put a replacement in the post for me.
It was just the great friendly service that really hit me, so thought i would share my experiences here.
I highly recommend this small company.
|Mar 29, 2005, 02:57 PM|
I've bought quite a bit of stuff from electricflight and they have always shipped FAST.
The one problem that I has was a PolyQuest PCM Guard 2S that went pop after a month or two of use. They were more than helpful in replacing it... but I had to wait as they were out of stock.
That's probably my biggest gripe ... stock is hit and miss - but at least you can tell from the web site.
I just bought a couple of 3S PQ packs for my Trex and they had none in stock (and none coming soon) so I ended up having to go elsewhere (US).
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