Mar 27, 2002, 02:47 PM
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Buffalo, New York
Joined Jan 2002
1,024 Posts
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It's not as easy as just adding a switch. You have to modify the software to recognize if the switch is on or off and then the software has to decide whether to use positive or negative shift. Then you have to find a place on the PC board so users can switch the switch (which in essence is a rework and will invariably generate a rash of email for those we can't figure it out). GWS and others have been in the business for awhile where this is our first venture into mass producing a product. We are trying to work out a few kinks in how things are being done. It's a learn as you go process and it's a LOT of work involved and only two people to do it. You have to ship out product, ensure product is getting shipped to you, maintain a website, answer phone calls, and answer email/forum questions (a majority of your time). Once things get smoothed out and we are sure that we can continue to supply the current products and are sure we can still offer excellent customer support on current as well as new products then we will move on to other demands.
Please cut us a little slack.
As I have said before, I hate to tell someone to go spend money on a new tx when they already have a prefectly good one but there are some pretty inexpensive Hitec tx's out there if you can't wait till we produce a JR version rffs-100.
Sincerely,
Dan
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Last edited by dhurd; Mar 27, 2002 at 02:50 PM.
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