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Jan 16, 2013, 11:45 AM
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Virginia
Joined Jan 2010
94 Posts
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Seagull dashboard vario function?
Hi,
I think I may have purchsed the wrong Seagull dashboard. I'm looking for the build in vario function I have model STR-01 I cannot access the menu to adjust the vario (pressing and holding up arrow). Do I have the wrong model? Thanks in advance |
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Jan 17, 2013, 06:42 PM
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Joined Nov 2003
4,822 Posts
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Hi Pete, all the presently shipping dashboards (for the last several years) will be compatible with vario, but it *does* require either a Pro Data Recorder, or a Glide Data Recorder. Our standard Flight Data Recorder's altimeter does not have enough resolution for vario.
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Jan 19, 2013, 08:10 AM
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Virginia
Joined Jan 2010
94 Posts
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Can I send you the unit?
I was given this for a Christmas Gift. I have the box. It states Seaglide the box so I believe it was packaged incorrectly as I seem to have the standard data recorder. Please advise. Thanks! |
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Jan 21, 2013, 08:54 AM
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Virginia
Joined Jan 2010
94 Posts
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Here's the box that it came in.
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Jan 21, 2013, 08:15 PM
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Joined Nov 2003
4,822 Posts
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Hi Pete,
That's the correct box. Could you attach a photo of the recorder, so I can see the label? That will let me know whether it's the right one. Also, when and where was it purchased (no worries if that's not known). |
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Jan 23, 2013, 03:34 PM
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Virginia
Joined Jan 2010
94 Posts
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Sorry for the delay I have it mounted in my brand new 4.5M scale ship. I pulled it out.
 You can see I attached the static port per instructions before realizing from the programming that this is the standard data collector This was purchased new from Espirit Models. I can get in touch with my relative about getting a receipt if needed. Please let me know Thanks! |
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Jan 26, 2013, 03:27 PM
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Joined Nov 2003
4,822 Posts
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Hi Pete, my turn to apologize for delay.
This is very odd. Especially puzzling is the recorder label - was it torn like that when you got it, or did you need to tear it to insert the static tube? Could you tell me how many servo Y cables were included in the kit? And, was an RPM sensor included? Was the seal on the package broken when you got it? If you could open a ticket with us at http://ticket.eagletreesystems.com, and include a link to this thread, we will get it taken care of for you. If you could get a scan of the receipt for us, that would help us try to sort out what could have happened also. |
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Jan 28, 2013, 08:32 AM
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Virginia
Joined Jan 2010
94 Posts
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Thanks Bill,
I got intouch with Espirit who told me to ship it back to them. I'm going to get a receipt and open a ticket with you guys to get it exchanged. thanks for you help |
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Jan 29, 2013, 07:27 AM
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Virginia
Joined Jan 2010
94 Posts
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Bill,
I opened a support ticket. Please advise. Thanks |
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Feb 13, 2013, 01:43 PM
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Virginia
Joined Jan 2010
94 Posts
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Thanks eagle tree. Replaced my unit with correct unit.
Great customer service |
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