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Old Dec 27, 2012, 05:37 AM
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Joined Sep 2011
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Warning RCPLANS

Warning RCPLANS

Warning RCPLANS
Hello, greetings to all, I want to make a note of warning about the bad service and what I think personally a scam, and I say this because after three months and several emails. requesting explanations have not received any communication, so I think it is important to know that this can happen. RCPLANS SENT ME NO PLANS MODELS, amounting to 40 EURO
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Old Dec 27, 2012, 11:10 AM
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ae4sh's Avatar
United States, NC, Cherryville
Joined Dec 2012
57 Posts
RC Plans

If your talking about RCM Plan Service I know they're behind.
Yheir computer went down and i finally got my plans after i called them and told them about not recieving the plans.
You may have to call them on the phone as well.
Scott
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Old Dec 27, 2012, 10:08 PM
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United States, AR, Alexander
Joined Feb 2008
46 Posts
it took me right at 3 months to get my plans !! My first order also !! the plans guide was a joke compared to the old ones & I never could get them to answer the phone !! Never again !!
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Old Dec 28, 2012, 02:34 AM
UAS Pilot/Tech Instructor
CryHavoc's Avatar
United States, CA, San Diego
Joined Apr 2000
1,540 Posts
What's the phone number? I ordered a set of plans at the end of September and have not seen them yet.

Mike
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Old Dec 28, 2012, 11:50 AM
Garage Foamologist...
mrjoshua's Avatar
United States, IA, Dubuque
Joined Jul 2010
209 Posts
I ordered my plans on September 25th and recieved them on December 11th. I called and called until the kind women finally answered the phone, she said there server was hacked, attacked or something and they lost a lot of info. Keep calling, they will send you what you paid for and the drawings are of good quality. She will also send you a few extra goodies which, like me, you may choose to toss in the trash...except for the $5 off coupon for my next non-existent order, found the same drawings elsewhere for less $$$.
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Old Dec 28, 2012, 12:27 PM
Detail Freak
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Harbor City, CA
Joined Oct 2003
21,858 Posts
That's not good....

I ordered on Dec 5, and DID receive a confirmation via email immediately.
Did others receive that confirmation, and still not get their plans, or did they never get a confirmation.
I don't mind the wait, but I want to get what I paid for...

Quote:
Originally Posted by CryHavoc View Post
What's the phone number? I ordered a set of plans at the end of September and have not seen them yet.

Mike
(541) 247 2222

I just called and left a message to their voice mail.

Will report my findings.

R,
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Old Jan 02, 2013, 09:52 AM
Garage Foamologist...
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United States, IA, Dubuque
Joined Jul 2010
209 Posts
They won't respond to a voice mail, you have to continue calling until she answers. I recieved an order confirmation via email the day after I ordered but still didn't receive for almost three months. Beware, when you do talk to someone they will tell you "your order is shipping this week". It probably isn't!
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Old Jan 02, 2013, 09:58 AM
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perttime's Avatar
Tampere, Finland
Joined Nov 2004
4,339 Posts
What RCPLANS are you talking about?

There's several sites by that name in various countries.
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Old Jan 02, 2013, 11:14 AM
Pastor of Muppets \m/
major.monogram's Avatar
United States, TX, Odessa
Joined Mar 2010
967 Posts
I think there is a forum for just this kind of thread:

www.rcgroups.com/trader-talk-269/

It will likely get more traffic and results over there than it will in the radio equipment classifieds.
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Old Jan 02, 2013, 02:50 PM
Detail Freak
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Harbor City, CA
Joined Oct 2003
21,858 Posts
What can you expect with the OP having 4 posts?!
You are right though.
And I am going to call them again.

R,
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Old Jan 02, 2013, 06:06 PM
Detail Freak
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Harbor City, CA
Joined Oct 2003
21,858 Posts
No answer to any voicemail so far.....

R,
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Old Jan 02, 2013, 09:09 PM
Oldrndrt RCav8r
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United States, OK, Ardmore
Joined May 2009
60 Posts
I have heard/read several posts about the bad service from RCM plans service, but I have had good luck with them, with the exception of them responding to emails. I tried for quite a while to get some information by email with no response, but I called late November/early December and the kind lady answered the phone and took my info and appologized for the problems with the email...I got the books I ordered within a week or so and the plans I ordered within a couple weeks.

Have a Blessed Day!
George
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Old Jan 17, 2013, 08:58 PM
Detail Freak
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Harbor City, CA
Joined Oct 2003
21,858 Posts
And I'm still left holding the bag with a total of SIX WEEKS, and no emails or calls, and especially NO PLANS.
I'm really pissed off, to be quite honest.
Regardless of what the excuse is, its just not OK to handle business this way.

R,
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Old Jan 17, 2013, 09:13 PM
Detail Freak
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Harbor City, CA
Joined Oct 2003
21,858 Posts
Order Confirmation from RCM Plans

chris behm

Thanks for shopping with us today!
The following are the details of your order.
------------------------------------------------------
Order Number: 6292
Date Ordered: Wednesday 05 December, 2012
Detailed Invoice:
https://www.rcmplans.com/index.php?m...&order_id=6292

Thanks.

Products
------------------------------------------------------
1 x T-BIRD (pl-1191) = $15.00
1 x WISEGUY (pl-1211) = $12.00
------------------------------------------------------
Sub-Total: $27.00
Plans rolled in MAIL TUBE (Best Way): $11.00
Total: $38.00

Delivery Address
------------------------------------------------------
chris behm
XXXXXXXXXX
Harbor City, CA XXXXX
United States

Billing Address
------------------------------------------------------
chris behm
XXXXXXXXXXXXXXX
Harbor City, CA XXXXX
United States

Payment Method
------------------------------------------------------
Credit Card

Discover XXXXXXXXXX
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Old Jan 17, 2013, 09:23 PM
Suspended Account
United States, CT, Hartford
Joined Jun 2009
5,336 Posts
It sounds like they have issues.

I don't see that anyone has cancelled their payment via PP or credit card. Why? I would think 4 weeks would have been long enough for them to either respond, send the product, or issue a refund.
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