HobbyKing.com New Products Flash Sale
Reply
Thread Tools
Old Nov 10, 2012, 09:55 PM
DragonLINK UHF only!!!!
Joined Feb 2011
1,220 Posts
BEVRC,

PM Tim from www.ReadyMadeRC.com
He will explain/tell you how Customer Service should be.
Goto www.FPVLab.com and you will get endless and countless information
about his FPV company!!!!!!

ReadyMadeRC has its own threads on what they sell on www.FPVLab.com

Why dont you become a Sponsor on the "most" traffic'd site for FPV'ers around the world (www.FPVLab.com).
You can have a specific BEVRC.com thread for all your products like ReadyMadeRC.
LexusFPV is offline Find More Posts by LexusFPV
Reply With Quote
Sign up now
to remove ads between posts
Old Nov 11, 2012, 06:32 AM
Fly like a bird
Beijing & ShenZhen, China
Joined May 2010
480 Posts
Quote:
Originally Posted by lexusfpv View Post
bevrc,
pm tim from www.readymaderc.com
he will explain/tell you how customer service should be.
Goto www.fpvlab.com and you will get endless and countless information
about his fpv company!!!!!!
There are excellent companies out there that provide great service. We here at BEVRC strive to give the best service and support that we can while at the same time giving the best price and value to the customer. we believe that we can achieve this. There are many companies out there that sell "cheap" products but provide no service. We have thousands of customers all over the world that we provide products and support to. Do we get it right 100% of the time? NO. No one does. If we have failed to meet our customers needs we will do whatever we can to rectify this.



Quote:
Originally Posted by lexusfpv View Post
bevrc,
why dont you become a sponsor on the "most" traffic'd site for fpv'ers around the world (www.fpvlab.com).
You can have a specific bevrc.com thread for all your products like readymaderc.

BEVRC has tried to maintain or gain a presence on most sites. Not for the sole purpose of promoting products but to assist customers and answer queries. However this has not always been possible through no fault of our own. We like to leave politics to the politicians . Our location brings it's own challenges. Timezones, Language, customs, government ,...etc These are all challenges that we are working hard to address.

We have tried to find a solution that works for most people and that is why we have set up our support forum and support desk

with the addition of extra support staff including western support staff to overcome language barriers.

Support forum:
http://www.bevrc.com/Forum/index.php?gid=16

Support desk:
https://bevrc.zendesk.com/home

Western support tech:
Skype: DrZoidberg_1

We strive for 100% customer satisfaction.


sincerely

Dr Z
BEVRC is offline Find More Posts by BEVRC
Reply With Quote
Old Nov 11, 2012, 06:44 AM
RTFM
octane81's Avatar
Antarctica
Joined Oct 2010
1,178 Posts
Lots of big words , taken straight out of a book .. sound like a politician.
anywaaaay... "We strive for 100% customer satisfaction" ... yet dont even answer emails , or skype questions.
octane81 is offline Find More Posts by octane81
Reply With Quote
Old Nov 11, 2012, 06:50 AM
Fly like a bird
Beijing & ShenZhen, China
Joined May 2010
480 Posts
Quote:
Originally Posted by octane81 View Post
Lots of big words , taken straight out of a book .. sound like a politician.
anywaaaay... "We strive for 100% customer satisfaction" ... yet dont even answer emails , or skype questions.
Hi Octate81

Words mean nothing without actions.... We have been working hard to address the issues. Nearly all of our customers are happy but that is not good enough.

You can contact Dr Z on Skype: DrZoidberg_1

You will get an answer usually straight away. You can voice as well.

Thanks
BEVRC is offline Find More Posts by BEVRC
Reply With Quote
Old Nov 11, 2012, 09:50 AM
DragonLINK UHF only!!!!
Joined Feb 2011
1,220 Posts
BEVRC....

trust me on this, PM me privately if you want, Tim at www.ReadyMadeRC.com has the most outstanding customer service in the world for FPV.....

Ask the most experienced FPV'er here on this forum and he will tell you!!!!!

Pleeeeeeeeeease listen to me on this, because you will learn a lot from Tim!!!!!

100% TRUE!!!!!!!!!!!!!!!

get on the boat and goto

http://fpvlab.com/forums/forumdispla...SPONSORS-GATE&

those are big major FPV companies over there on that site every single day!!!!!!!!!!!!!

ITs the most traffic'd FPV site in the world as of now!!!!!!!
I'm trying to help out your customer support and business!
LexusFPV is offline Find More Posts by LexusFPV
Last edited by LexusFPV; Nov 11, 2012 at 01:19 PM.
Reply With Quote
Old Nov 13, 2012, 10:34 AM
Fly like a bird
Beijing & ShenZhen, China
Joined May 2010
480 Posts
LexusFPV

Thank you for your suggestions
BEVRC is offline Find More Posts by BEVRC
Reply With Quote
Old Nov 13, 2012, 11:02 AM
Fly like a bird
Beijing & ShenZhen, China
Joined May 2010
480 Posts
Air parcel packages delay because of the Chinese government 18th vote meeting

For those interested in the Chinese system look HERE

Due to the political process in China the normal parcel delivery system has been disrupted.

Q. Why?
A. Security reasons

Q. What has been affected?
A. The security alert status has been elevated. Many areas are affected. All air parcels are put on hold in Beijing Customs until the end of the process.

Q. When will things get back to normal?
A. The government makes the decision as to when the Alert status is lifted. The political process should end by the 16th of November. This could even be the end of November.

Q. What steps has BEVRC taken?
A. In order to avoid long delays in shipping, we have stopped using air parcel for now until the courier service returns to normal.

Sorry for the inconvenience, and for orders which have been shipped using air parcel and delayed, we will get you all updated.

Thank you

Dr Z
BEVRC is offline Find More Posts by BEVRC
Reply With Quote
Old Nov 13, 2012, 12:43 PM
FPV Browncoat
prelator's Avatar
United States, CO, Parker
Joined Mar 2011
1,609 Posts
@LexusFPV - Do you know how rude it is to be constantly plugging one vendor in another vendor's thread? Yes we get it, you love ReadyMadeRC. I love them too and think it's a great company, and you're right they have excellent service. But please leave your plugs for them in their own thread.

I do however agree with LexusFPV that it would be nice to see BEVRC be more active on FPVLab. I think Wee was active there for a while, but I haven't seen him around in a long time.
prelator is offline Find More Posts by prelator
Reply With Quote
Old Nov 13, 2012, 01:21 PM
Registered User
Joined Apr 2012
12 Posts
Thanks for the update on shipping
Asid is offline Find More Posts by Asid
Reply With Quote
Old Nov 13, 2012, 01:24 PM
Fly like a bird
Beijing & ShenZhen, China
Joined May 2010
480 Posts
Quote:
Originally Posted by prelator View Post
I do however agree with LexusFPV that it would be nice to see BEVRC be more active on FPVLab. I think Wee was active there for a while, but I haven't seen him around in a long time.
There is an "issue" with us posting on FPVLabs. We hope to rectify this asap.

Thanks
BEVRC is offline Find More Posts by BEVRC
Reply With Quote
Old Nov 13, 2012, 01:43 PM
Registered User
United States, MA, Sturbridge
Joined Jun 2008
1,050 Posts
I appreciate you guys trying to address the problems people have had with support. I myself gave up trying to contact you a few months ago and started buying my products form someone else because of it. I would buy from you again if your support truly has improved.
slowjett is online now Find More Posts by slowjett
Reply With Quote
Old Nov 13, 2012, 06:02 PM
DragonLINK UHF only!!!!
Joined Feb 2011
1,220 Posts
C'mon Prelator,
I was just trying to help BEVRC out....

cant we all just get along

I love you man, and oh by the way www.ReadyMade.............sike;)

Once your in with FPVLab.com, you'll truely get a lot of support!
LexusFPV is offline Find More Posts by LexusFPV
Reply With Quote
Old Nov 13, 2012, 07:51 PM
FPV Browncoat
prelator's Avatar
United States, CO, Parker
Joined Mar 2011
1,609 Posts
Sorry, no hard feelings. Just wanted to point out that was a little rude. I know you meant well.
prelator is offline Find More Posts by prelator
Reply With Quote
Old Jan 11, 2013, 08:23 PM
USA: LakeGeorge, New York
USA
Joined May 2010
4,813 Posts
BEVRC,

Just bought the NEW SkyWalker with Carbon Tail Boom from your website!
Great Price.


Is this made out of EPO? (not EPS?).....hope it is EPO

http://www.rcgroups.com/forums/showt...4#post23786231
rclab1 is offline Find More Posts by rclab1
Last edited by rclab1; Nov 24, 2013 at 06:12 PM.
Reply With Quote
Old Jan 12, 2013, 04:15 AM
Registered User
Romania, Dolj, Craiova
Joined Sep 2007
15,425 Posts
I wish this frame with a 3 pieces wing, to be able to pack it in a 70cm big suitcase...
renatoa is online now Find More Posts by renatoa
Reply With Quote
Reply


Thread Tools

Similar Threads
Category Thread Thread Starter Forum Replies Last Post
Discussion BEVRC Easy Diversity Controller WhiteNite1971 FPV Talk 68 Dec 21, 2012 11:36 PM
Discussion Very Cool, may be old news but its new news to me. gustofusion Multirotor Talk 1 Aug 02, 2012 04:32 AM
Sold BEVRC AX2814 Skywalker motor Dan777 FPV Equipment (FS/W) 0 Jul 08, 2012 10:09 PM
Question BEVRC contact information? zaidsadeq FPV Talk 6 Jun 19, 2012 01:06 PM
Discussion Bad News + Bad News + Bad News = Good News - Go Figure???? cheap daddy Electric Plane Talk 5 Jun 20, 2011 11:53 AM