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Old Oct 31, 2012, 10:11 PM
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First Order

Just placed my order for the 6 CH BlitzRCWorks Fuddy Duddy Oversize B-17 Bomber RC Warbird Airplane ARF. This is my first order from their new website. I will let everyone know how everything goes. Been looking at this warbird for awhile.
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Last edited by ebelling1; Nov 01, 2012 at 05:13 AM.
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Old Nov 01, 2012, 02:49 PM
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Hi ebelling1! Thank you for choosing Banana Hobby! The B-17 is certainly a mighty fine warbird! Be sure to test all the electronics before assembling anything. Of course, let me know if you do encounter any complications! Thanks! -Seba
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Old Nov 01, 2012, 06:19 PM
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Originally Posted by Sebastian_BHcsr View Post
Hi ebelling1! Thank you for choosing Banana Hobby! The B-17 is certainly a mighty fine warbird! Be sure to test all the electronics before assembling anything. Of course, let me know if you do encounter any complications! Thanks! -Seba
Thanks, looking forward to getting it. I will test everything before assembly.
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Old Nov 05, 2012, 05:02 PM
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Shipping Times

How long does it usually take for the item to ship. Order placed on 10/31.
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Old Nov 05, 2012, 05:29 PM
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Hi ebelling1!

Typically, processing for ground orders require 1-3 business days, with today being the 3rd business day. If you wish, please feel free to PM me your order number so I can check on the status for you. Thanks! -Seba
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Old Nov 05, 2012, 05:56 PM
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Hi ebelling1!

Typically, processing for ground orders require 1-3 business days, with today being the 3rd business day. If you wish, please feel free to PM me your order number so I can check on the status for you. Thanks! -Seba
PM Sent.
Thanks
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Old Nov 07, 2012, 06:28 PM
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Hi ebelling1! PM responded! Your order has already shipped and is estimated to arrive at your residence by the end of Friday night. -Seba
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Old Nov 17, 2012, 04:34 PM
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Broken Retract

One of the retracts came damage out of the box. It just dangles from the engine it is attached. One of the plastic parts on the inside is broke in half causing the retract to be nonfunctional. Therefore I cannot fly this plane until that part is replaced.

Quote:
Originally Posted by Sebastian_BHcsr View Post
Hi ebelling1! Thank you for choosing Banana Hobby! The B-17 is certainly a mighty fine warbird! Be sure to test all the electronics before assembling anything. Of course, let me know if you do encounter any complications! Thanks! -Seba
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Last edited by ebelling1; Nov 17, 2012 at 10:58 PM.
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Old Nov 19, 2012, 08:13 PM
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Originally Posted by ebelling1 View Post
One of the retracts came damage out of the box. It just dangles from the engine it is attached. One of the plastic parts on the inside is broke in half causing the retract to be nonfunctional. Therefore I cannot fly this plane until that part is replaced.
Good evening ebelling1.

Thank you for submitting the photo and I do apologize for the inconveniences. I had submitted a request to have a replacement right retract (from a pilot's point of view) to be ship to you. Please note that these requests usually take 3 - 7 business days to process; however, I did place an urgent notice on the case and will be following up frequently on the case. Once ship, a tracking number will be issue to you via email.

Sincerely,
Nancy P.
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Old Nov 19, 2012, 09:57 PM
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Thanks Nancy for the reply, the retract is on the motor labeled L1. I dont know if that makes a difference,
Thanks

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Originally Posted by Nancy BH CSR View Post
Good evening ebelling1.

Thank you for submitting the photo and I do apologize for the inconveniences. I had submitted a request to have a replacement right retract (from a pilot's point of view) to be ship to you. Please note that these requests usually take 3 - 7 business days to process; however, I did place an urgent notice on the case and will be following up frequently on the case. Once ship, a tracking number will be issue to you via email.

Sincerely,
Nancy P.
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Old Nov 20, 2012, 06:27 PM
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Thanks Nancy for the reply, the retract is on the motor labeled L1. I dont know if that makes a difference,
Thanks
Good afternoon ebelling1.

Thank you for providing that information. I did include that in the request for reference if the Parts Department need more details.
If any further information is needed, I will be contacting you.

Sincerely,
Nancy
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Old Dec 04, 2012, 11:36 AM
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Update????

How did it turn out?
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Old Dec 04, 2012, 04:53 PM
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How did it turn out?
Nancy was great and promptly had a replacement shipped out. The problem I am having know is with the postal service, they cannot find the package. It was supposed to be delivered yesterday, apparentley it was misplaced at my local branch.
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Old Dec 04, 2012, 08:30 PM
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Originally Posted by ebelling1 View Post
Nancy was great and promptly had a replacement shipped out. The problem I am having know is with the postal service, they cannot find the package. It was supposed to be delivered yesterday, apparentley it was misplaced at my local branch.
Hello ebilling1.

Oh no. I will monitor the tracking number just to make sure that it gets delivered to you.
If it does not get delivered to you soon, I'll submit an inquiry to have USPS be contacted and we'll ship out another. I'll keep you posted.

Sincerely,
Nancy P.
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Old Dec 05, 2012, 05:33 PM
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Originally Posted by Nancy BH CSR View Post
Hello ebilling1.

Oh no. I will monitor the tracking number just to make sure that it gets delivered to you.
If it does not get delivered to you soon, I'll submit an inquiry to have USPS be contacted and we'll ship out another. I'll keep you posted.

Sincerely,
Nancy P.
The postal service was able to find the package. Nancy, thanks so much for your help.
Eric
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