|Oct 30, 2012, 04:19 AM|
Hobby Wireless gone dead?
I ordered a, in-stock LawMate VTx/VRx more than 10 days ago, and although I got an email confirmation of order reception and a USPS tracking link one week ago, the tracking status remains:
"Shipment Accepted. Your shipment was accepted/picked up at 3:06 pm on October 23, 2012 in SAN ANTONIO, TX 78232 ."
From previous experience, this doesn't mean that the package has begun it's physical journey, but rahter that the supplier has initiated the shipment.
Two days ago, I emailed Hobby Wireless customer service, but have only received an auto reply.
Have they gone dead? Anybody else having more luck?
EDIT / Update: HobbyWireless service desk got back to me, and explained about the lack of tracking update with US First Class Mail (wonder what so "first class" about that?). And sure enough, the package arrived safe and sound one or two days later.
|Nov 07, 2012, 09:01 AM|
I ordered an Immersion video Tx from them a couple of weeks ago and mistakenly thought it was in stock, which is wasn't (and still is, apparently). I've sent two emails and got very polite replies as to the situation.
So although I still haven't received my order, which I don't hold them directly accountable for, the communications are a non-issue for me.
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