Espritmodel.com Telemetry Radio
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Old Aug 31, 2012, 11:50 AM
Wingman Jeff
Ohio
Joined Dec 2007
143 Posts
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Horizon does have good customer service

The motor died on my Ember 2 , Horizon replaced it with no problem.
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Last edited by Jeff Keith; Sep 04, 2012 at 10:39 AM.
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Old Sep 06, 2012, 10:46 AM
Registered User
Canada, AB, Calgary
Joined May 2012
72 Posts
I have a Reactor Bipe kit from Great Planes. Last night I decided to start building it and found that the covering job on it sucked. It had more wrinkles than I've ever seen on any model. I decided to call Horizon and give them my feedback on the poor covering job on my brand new kit. Guess what? They're sending new covering so that I can re-cover the plane.
Can't ask for more than that.
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Old Sep 07, 2012, 06:15 AM
Wingman Jeff
Ohio
Joined Dec 2007
143 Posts
They have the best in customer service it seems.
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