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Old Oct 15, 2012, 05:06 PM
DiaLFonZo - UAV/Drone
Dialfonzo's Avatar
Canada, QC
Joined Oct 2007
6,736 Posts
Quote:
Originally Posted by rmorhan View Post
nebstress, kudos to luis for being upfront about possible delays. most places would keep on taking orders that might not get filled for a month or more. i have 3 of these guys frames & despite being in canada i ordered 2 from lewis & 1 from eric. both these guys are some of the best on this site. the service & quality are top notch from either . these frames are a real work of art & well worth the wait imho... thanks again eric & luis...rob m
Thanks a lot for all that..
I do try my best.. !
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Old Oct 15, 2012, 06:08 PM
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nebstress's Avatar
United Kingdom, England
Joined Nov 2011
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Quote:
Originally Posted by flyhigh300 View Post
Hello just checking over my email and .. find your message and eric's

First of all I'm sorry you have not received the frame..

From tracking it looks like it left the US on 14th Sep. after that we cannot track it any further.

It would have been nice to let me know earlier ..that you where still waiting..for it.

Here is what I would like to do..

1. I just got off the phone with the USPS ..( usually they are not much help) but I just wanted to get a quote from them.. as its been a while since anything got delayed. ( they quoted me 2week up to a 2 Months for delivery of first class mail)

2. Some History and performance.. ( yes on average it take 10days for me to ship most places in the world..say ( France, UK.. AU.. longer to some other places)

3. More detail history.. in 2years.. I have only had 2 packages delayed that long. One was held here locally by local post and only after I contact them did it start to show tracking info even thought they claim they did not have it. One was France.. and I ship a second frame and it finally show up buyer getting the new one same week as the old one :-(

4. Refund.

So I understand that you have already purchased a second frame, again it would have been nice to have been given more heads up.. on the problem.

Not sure if you did and I totally missed it as the last few weeks have been crazy for me.

But given the USPS quote on delivery .. will you agree to a refund less shipping.. 7 days from now?

I know you have been waiting for a long time..I would give you full refund if I had not shipped anything.. but currently our problem is with Delivery service. I can offer you that as solution.. Hope it is except-able to you.

Thanks.
I think this must be directed to me?

Thank you for getting back to me today, I did send an email (info@myrcbuild) at the beginning of last week but after not getting a response for almost a week & having already waited so long I just wanted to get back flying asap so ordered a frame from here in the UK on Saturday (13th).

I am concerned that you want me to wait that length of time for a refund as that would take it right up to the time limit for a PayPal claim

Refund less postage; I understand that this in not your fault & that you kindly shipped it out very quickly & in good faith but its not my fault either & I am not happy about having to loose money that I paid in good faith for an item & service that I have not received.
However I will take the hit of losing the shipping but only if the refund is made before Thursday this week (18th Oct), to alleviate my concern about the PayPal claim period.

OK I will wait the 7 days in good faith & next Monday I will post back here.
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Last edited by nebstress; Oct 16, 2012 at 03:42 AM.
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Old Oct 15, 2012, 06:11 PM
DiaLFonZo - UAV/Drone
Dialfonzo's Avatar
Canada, QC
Joined Oct 2007
6,736 Posts
Don't be affraid.
Luis will refund you if you don't receive the frame.
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Old Oct 15, 2012, 10:32 PM
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United States, TX, El Paso
Joined Apr 2012
527 Posts
Nebstress dont be concered mate, Luis is straight up. No worries.
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Old Oct 15, 2012, 11:09 PM
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USA, OR, Hillsboro
Joined Feb 2011
399 Posts
Check out my new Mini Spyder from Dialfonzo, this thing is designed and built tuff, it is as solid as a rock.


http://www.rcgroups.com/forums/showt...1#post23012742
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Old Oct 16, 2012, 08:53 PM
"Every boy has a dream to fly"
Airplanekid333's Avatar
Fort Collins Colorado
Joined Sep 2009
510 Posts
tryin to get veiws! here is my spiderquad in action
WHOOLYGANG: ELEVATE (1 min 45 sec)
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Old Oct 17, 2012, 06:58 PM
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United States, MI, Dansville
Joined Oct 2012
468 Posts
so dialfonzo did you get the naza installed? if so how does it fly with it?
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Old Oct 17, 2012, 07:19 PM
DiaLFonZo - UAV/Drone
Dialfonzo's Avatar
Canada, QC
Joined Oct 2007
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Quote:
Originally Posted by dybbob View Post
so dialfonzo did you get the naza installed? if so how does it fly with it?
Installed on what..?
I have no plan to use the NAZA on the DJI Upgrade.
It will go on the FPV SpyderQuad..
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Old Oct 18, 2012, 04:47 PM
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United States, MI, Dansville
Joined Oct 2012
468 Posts
sorry miss understood what you were installing it on allthough you oviously stated the fpv spyderquad.
but anyhow i recieved your envelope today. thanks for the kit. cant wait to build it up
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Old Oct 18, 2012, 05:07 PM
DiaLFonZo - UAV/Drone
Dialfonzo's Avatar
Canada, QC
Joined Oct 2007
6,736 Posts
Quote:
Originally Posted by dybbob View Post
sorry miss understood what you were installing it on allthough you oviously stated the fpv spyderquad.
but anyhow i recieved your envelope today. thanks for the kit. cant wait to build it up
HéHé..
Don't be sorry, i was scratching my head.. lol

Setup will be similar with the FPV frame anyway.
Hope you will enjoy it..
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Old Oct 18, 2012, 11:09 PM
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Joined Feb 2009
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Quote:
Originally Posted by rmorhan View Post
anyone using a naza on this care to share their gains? i can,t seem to tame mine down...thanks..rob m
Naza works great on the dialfonzo spider. Basic are p=130 r=130 I kept the rest at 100.
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Old Oct 22, 2012, 12:08 PM
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United Kingdom, England
Joined Nov 2011
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I have waited the seven days as asked & I still have not received anything.
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Old Oct 22, 2012, 12:09 PM
DiaLFonZo - UAV/Drone
Dialfonzo's Avatar
Canada, QC
Joined Oct 2007
6,736 Posts
Quote:
Originally Posted by nebstress View Post
I have waited the seven days as asked & I still have not received anything.
Damn post compagny..
I hate when that happen, and i hate to wait myself too.
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Old Oct 22, 2012, 12:18 PM
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United Kingdom, England
Joined Nov 2011
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I sent an email to myrcbuild.com saying the same thing, so hope to hear back soon.
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Old Oct 22, 2012, 12:51 PM
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Joined Nov 2010
743 Posts
Refund sent... ( less shipping )

Sorry you have to take a loss.. ( but my loss was much greater)..
I put my time and materials into the frame.

I know you don't know me and I don't know you ..

so I understand the miss trust...I had not read your last post till now..

But no need to worry.. if paypal claim period was over.. I can just send you the money direct instead of a "refund". not a huge difference.

If a vendor ever tells you they cant refund you anything or fix a problem due to a Issue like paypal claim period being over... that is just plain wrong.

Every vendor has the ability to make things right with a customer,
Be it a refund, or replacement.

You asked for a refund so that's what I did.

For others the few cases where a package has been lost I have re-sent them,
a new frame with no additional cost to the customer. So only loss to them is Time.
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