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Old Aug 18, 2012, 08:42 AM
Flutter-Bys are fun
Conehead's Avatar
United States, MI, Honor
Joined Dec 2005
5,061 Posts
More thumbs up for Heads Up RC. I have placed more than one order with them. I have asked about a dozen stupid questions and I get an answer in usually a few hours, now and then it is less than 24 hours. Shipping is great.

They are an A+++++ company to deal with, hope more people use them.
Conehead
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Old Sep 16, 2012, 08:19 AM
Registered User
Newark, Del., USA
Joined Dec 2006
27 Posts
Quality problem - Heads Up's response

My first HURC purchase of an iMax charger had a quality problem where it would not exceed 900 mA rate. They sent me a replacement for free and DID NOT ask for the defective unit back. This is unheard of.

If HURC is willing to trust me that far, we should all be willing to trust them with our business as 1st choice vendor !
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Old Sep 16, 2012, 08:35 AM
Stop scaring my donkey!
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Greenland
Joined Mar 2012
8,271 Posts
HURC is an "old fashioned" business model: the customer is ALWAYS right, now matter what. No photos, silly weighing exercises or chicanery, just plain ole good-will.

The guy, guys or gals must be good folk, and I have absolutely now doubt they will reap what they sow.

There are always bad folks on the customers' side, so why try to sort them out, just treat everyone the same way, keep reserves for the bad guys (let the honest folks bear that time burden), and everyone will be happy.

Thanks, HURC!
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Old Sep 16, 2012, 10:00 PM
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United States, CT, Hartford
Joined Jun 2009
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They are great, and ship same day or next day, always!
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Old Nov 10, 2012, 07:22 PM
Promoting Model Aviation...
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United States, CA, Tehachapi
Joined Nov 2005
25,090 Posts
I bet if there was a poll for our favorite vendors, HURC would win.

Frank
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Old Nov 11, 2012, 04:52 AM
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Ohio
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1,288 Posts
+10 to headsup RC,

Jeff is very helpful, always answers emails.
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Old Nov 15, 2012, 12:52 PM
Registered User
Joined Nov 2008
23 Posts
Heads up RC

Another +10 for HURC have made many orders with them with outstanding results
Would like to see them carry some light weight covering
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Old Dec 16, 2012, 09:23 PM
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United States, NC, Lexington
Joined Jul 2012
225 Posts
Quote:
Originally Posted by Metieval View Post
+10 to headsup RC,

Jeff is very helpful, always answers emails.
I'm another one that has asked my share of questions and it's usually only a couple of hours max and there will be a reply from Jeff or Jesse, the best part is, in 3 days the stuff I order is usually at my door!! HURC is #1 in my book for customer service!
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Old Dec 23, 2012, 07:56 AM
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NY
Joined Nov 2003
176 Posts
The most valuable asset of HURC is information they provide, the complete
test data and applications, - the whole Encyclopedia of electric flight.
Happy Holidays, Jeff!
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Old Jan 03, 2013, 09:10 PM
Thanks Wilber and Orville !.
sonic liner's Avatar
San Jose Cally
Joined Jan 2004
1,038 Posts
HURC Rocks !.

Pete Lane
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Old Jan 03, 2013, 09:36 PM
Registered User
United States, NY, New York
Joined Feb 2012
120 Posts
Hurc = the best
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Old Jan 09, 2013, 10:32 AM
Always Fly 2 Mistakes High!
RGS2010's Avatar
Houston, Texas
Joined Mar 2010
3,635 Posts
Add me to the long list of satisfied customers!

...and order an ESC and it actually comes with a Dean's Connector attached on one end and 4mm connectos on the other!!! (depending on size)
The heresy of it all (says other dealers)

Russ
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Old Feb 02, 2013, 05:38 PM
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Joined Nov 2012
1 Posts
Today .. 10:30am:
"Thank you for your recent order. Below is your confirmation that we received your order...".

Today .. 11:21am:
"Thank you for your recent order. Below is your confirmation that we have shipped your order..."

I've ordered a ton of stuff from these folks over the last 3 months.. Never a problem.. Always fast.. and you can learn a lot from the info they provide with their motors, esc's, and such..

Top notch in my book..
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Old Feb 07, 2013, 12:07 PM
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United States, SC, Greenville
Joined Jun 2011
253 Posts
Awesome Service!

Big thumbs up to HURC.... Placed an order at 11:03 this morning and got shipping/ tracking info at 11:17!! I've purchased from them before and always had great service.

Thanks!

Norm
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Old Jun 17, 2013, 11:36 PM
Registered User
Joined Jul 2009
3 Posts
Best hobby shop

Super fast service. Great technical information. Just built a pusher jet with the power up 400 zoom motor . That plane has to be going 50 or 60 mph ! Also the receiver that works with spectrum radio is great.
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