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Old May 04, 2012, 09:52 PM
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Joined May 2012
122 Posts
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Elogger V4, driver install not successful on Window &7

This is my new installion of OSD Pro, E-logger V4 and GPS V4. I downloaded and installed the Version 10.04, then followed the wizard to connect the Elogger V4 to the Window 7, (The OSD Pro, EloggerV4 and GPS V4 were connected together correctly), once the USB was plug, the USB driver installation started, but USB driver installation was not successful, and therefore the Version 10.04 program couldn't detect these 3 components being connected to the computer. I had tried reboot computer, change usb cables and tried on 3 different computers all with Window 7, but the results were all the same.

What can I do to resolve this problem?
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Old May 09, 2012, 07:21 PM
billpa's Avatar
Joined Nov 2003
4,936 Posts
HI, sorry to hear about the issue. if you disconnect the OSD Pro and other accessories from the eLogger, is the eLogger recognized by USB then?

If not, please see these USB troubleshooting steps.
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Old May 29, 2014, 03:18 AM
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Joined May 2014
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I too am having the same issue. Do I need to have the battery connected while using the usb?
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Old May 29, 2014, 08:34 AM
JohnET's Avatar
United States, NC, Charlotte
Joined Apr 2013
470 Posts
Hello,

It should not be required but there may be an issue with certain USB power handling capabilities. It won't hurt to try having it connected.

Regards, John
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Old May 30, 2014, 02:07 AM
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Joined May 2014
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When my PC is trying to install driver (for my elogger V4, that has been never been connected to my pc) it is reading as an elogger v3. What does this mean?
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Old May 30, 2014, 08:28 AM
JohnET's Avatar
United States, NC, Charlotte
Joined Apr 2013
470 Posts
Hello,

The v4 eLoggers are recognized as a v3 but this is only in relation to the driver and does not effect the performance or features available with a v4 eLogger.

Regards, John
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