HobbyKing.com New Products Flash Sale
Reply
Thread Tools
Old May 02, 2012, 09:19 PM
Ginger or MaryAnn ??
fh64_lucky's Avatar
United States, TX, Garland
Joined May 2005
3,337 Posts
Question
NEU 1515/1.5y

I just bought this motor brand new,used it one time and front bearing broke apart.It says the bearings are good for 60k,I was spinnig mine at 57k,plenty of room to spare or so I thought.I sent SNEU a PM a few days ago,but he does not respond,were can I send this motor to get repaired,I spent quite a bit on what I thought was a top of the line motor.
fh64_lucky is offline Find More Posts by fh64_lucky
RCG Plus Member
Sign up now
to remove ads between posts
Old May 02, 2012, 10:37 PM
Registered User
Lenny970's Avatar
Greeley, Colorado, USA
Joined Feb 2000
2,815 Posts
Quote:
Originally Posted by fh64_lucky View Post
were can I send this motor to get repaired
The address and repair information are clearly listed on the website:

http://www.neumotors.com/Site/Repair_info.html
Lenny970 is online now Find More Posts by Lenny970
Reply With Quote
Old May 02, 2012, 10:43 PM
Ginger or MaryAnn ??
fh64_lucky's Avatar
United States, TX, Garland
Joined May 2005
3,337 Posts
Thanks,Thats what I needed.!I did not see the website,I bought mine from online store.
fh64_lucky is offline Find More Posts by fh64_lucky
RCG Plus Member
Old May 02, 2012, 11:19 PM
Registered User
sneu's Avatar
United States, CA, San Diego
Joined Dec 1999
7,343 Posts
Quote:
Originally Posted by fh64_lucky View Post
I just bought this motor brand new,used it one time and front bearing broke apart.It says the bearings are good for 60k,I was spinnig mine at 57k,plenty of room to spare or so I thought.I sent SNEU a PM a few days ago,but he does not respond,were can I send this motor to get repaired,I spent quite a bit on what I thought was a top of the line motor.
Here is info on repairs: http://www.neumotors.com/Site/Repair_info.html

All 15XX motors are test run to 60K+ RPM. For bearings to "break apart" usually the cause is external--vibration or damage to the bearing by hitting the shaft. We use only high quality Japanese SPB bearings in our motors.

Steve Neu
sneu is offline Find More Posts by sneu
Reply With Quote
Old May 03, 2012, 12:08 AM
Ginger or MaryAnn ??
fh64_lucky's Avatar
United States, TX, Garland
Joined May 2005
3,337 Posts
Thats why I bought it.I heard mostly great things about these motors.Here is the video of its 1st and only flight on the motor,if there was any vibration,you would hear it,but its smooth as glass.This is by far not my 1st EDF,but it is my 1st NEU motor....
http://www.rcgroups.com/forums/showp...postcount=1218
I will get it shipped out tomorrow with paper work,thanks for reply...Joe
fh64_lucky is offline Find More Posts by fh64_lucky
RCG Plus Member
Old May 07, 2012, 05:12 PM
Ginger or MaryAnn ??
fh64_lucky's Avatar
United States, TX, Garland
Joined May 2005
3,337 Posts
I received a call today from a very nice female.We chatted and I explained the problem.She informed me that they would repair motor under warranty.I appreciate the excellent cust. service.Knowing that NEU takes care of customers makes it an easy decision were my next performance motor will come from.I had an ARC burn out running at rated specs,cost me 70.00 more to get another one and that was a new motor also,needless to say that was my last ARC.Sometimes new doesnt mean it will work perfectly,still built by humans...Working for a CAT dealership I seen this happen many times.Anyways, thank you for response.Joe
fh64_lucky is offline Find More Posts by fh64_lucky
RCG Plus Member
Reply


Thread Tools

Similar Threads
Category Thread Thread Starter Forum Replies Last Post
Sold Neu 1515 1.5Y used with new bearings longballlumber Aircraft - Electric - Power Systems (FS/W) 7 Apr 07, 2012 07:25 AM
Discussion Neu 1515 1.5y Dennis C NeuMotors 4 Jun 13, 2009 02:49 PM
Sold PRICE DROP! Schubeler DS 51 DIA 3ph/Neu 1515 1.5Y motor / Jetti Spin 99 ESC airmcn_3 Aircraft - Electric - Power Systems (FS/W) 13 Jun 10, 2009 11:10 PM
Wanted Neu 1515 1.5y F EGRESSor Aircraft - Electric - Power Systems (FS/W) 0 Aug 02, 2007 03:03 PM
For Sale Neu 1515/1.5Y Ben74 Aircraft - Electric - Power Systems (FS/W) 0 May 23, 2006 08:46 PM