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Old Apr 26, 2012, 10:11 AM
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P.M.S's Avatar
United States, TX, Cinco Ranch
Joined Nov 2010
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I ordered on Monday, April 23, 2012 11:23 AM now still on hold not even ship out yet. Their slow shipping, so now you telling me BUYER fault... for order and can't bargain about their SLOW OF work. What kind of store that hold the item within 3days not ship out.??? As you come into any store anywhere. CUSTOMERS come first. They don't let me cancel the order now gees.


Quote:
Originally Posted by P.M.S View Post
If I am not n a rush and looking for a bargain then I will order from Xheli, Hobbyking, hobbypartz. etc......I may complain if I had to wait a month.But 9 days? That is not that big of a deal. Your screen name seems to fit you well.
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Old Apr 26, 2012, 10:12 AM
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United States, CA, Corona
Joined Nov 2003
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I try to get products shipped out in a timely manner but some times thing do happen and customer service is something I pride my self in. For my customers if they have a issue or cant figure out how to do something ,,,,,,,, Im a phone call away......
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Old Apr 26, 2012, 10:18 AM
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United States, TX, Cinco Ranch
Joined Nov 2010
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I did called Xheli and the phone was just ring and ringing. no one answer. they all dead
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Old Apr 26, 2012, 10:20 AM
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United States, CA, Corona
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did you call during there phone hours? and no one picked up proberly they read this and there mad ..LOL
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Old Apr 26, 2012, 10:27 AM
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United States, NJ
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My orders never took more than a day to ship out and they always send the USPS Priority (2 days).
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Old Apr 26, 2012, 10:44 AM
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United States, CT, Hartford
Joined Jun 2009
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I don't do helis but I think this outfit is affiliated with Nitroplanes. Double check the vendor thread, they might be able to help you there and might be more responsive.
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Old Apr 26, 2012, 10:57 AM
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United States, CO, Colorado Springs
Joined Feb 2008
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Quote:
Originally Posted by porcia83 View Post
I don't do helis but I think this outfit is affiliated with Nitroplanes. Double check the vendor thread, they might be able to help you there and might be more responsive.
Or just post in the Xheli thread here: http://www.rcgroups.com/xheli-579/

or if you'd rather google http://lmgtfy.com/?q=X+heli+Forum+on+RC+Groups
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Old Apr 26, 2012, 11:15 AM
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United States, AZ, Tucson
Joined Mar 2012
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之後,我們得到你的錢,我們不在乎運送到你需要多長時間。我們把我們的時間1個星期或3。你只是等待,說不 定哪天你的項目將抵達劃分,但抵達。Xheli
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Old Apr 26, 2012, 11:33 AM
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United States, TN, Greene
Joined Dec 2010
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Quote:
Originally Posted by P.M.S View Post
I ordered on Monday, April 23, 2012 11:23 AM now still on hold not even ship out yet. Their slow shipping, so now you telling me BUYER fault... .
If you would have researched Xheli you would have known that they can take a few days to process and ship orders. I am not defending them but what you are complaining about has been reported several times before. Do your homework. If you want it quick order from a company that considers customer service priority number one, not a bargain company that is known for super cheap prices and shotty customer service.
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Old Apr 26, 2012, 11:34 AM
Planes, Guitars and Cigars
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Joined May 2002
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With all sites this also depends on when you place theorder. Order on a friday afternoon and your order will likely not be processed until Monday - Then ship on Tuesday = 4 days or 5 from ordering depending on how you count. After that, you really can't blame the site for how USPS or UPS handles the delivery time. Depending on the location even in US I have had shipments take 10 days with both UPS and USPS.
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Old Apr 26, 2012, 11:38 AM
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United States, WA, Puyallup
Joined Aug 2006
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what comes to mind here is, theyll advertise an item and "get your money 1st" but will not have that item in stock, kind of an underhanded way to do bizz and you may not believe it but goes on all the time, its all about $$$$$$$$
your $$$$$$
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Old Apr 26, 2012, 04:29 PM
Pants Up, Don't Loot!
Park_Flyer's Avatar
United States, VA, Virginia Beach
Joined Jun 2005
1,770 Posts
Quote:
Originally Posted by goldsworthy View Post
之後,我們得到你的錢,我們不在乎運送到你需要多長時間。我們把我們的時間1個星期或3。你只是等待,說不 定哪天你的項目將抵達劃分,但抵達。Xheli
Translates to:
"After that, we get your money, we do not care about delivered to you how long it takes. Our time of 1 week or 3. You just wait, maybe someday your item will arrive in the division, but arrived"

Is that from their website?

Basically, "Chill out, you'll get your stuff." Hilarious.
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Old Apr 26, 2012, 04:51 PM
I think I forgot how to fly RC
cryhavoc38's Avatar
United States, WA, Woodinville
Joined Mar 2007
8,063 Posts
eh...must be that time of the month
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Old Apr 26, 2012, 06:09 PM
Hi I am Mark & I am an addict
mthomas's Avatar
USA, KY, Louisville
Joined May 2007
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Originally Posted by cryhavoc38 View Post
eh...must be that time of the month
Now that is funny!
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Old Apr 26, 2012, 06:54 PM
Dude, I do fly all day long!
rcalldaylong's Avatar
San Jose, California
Joined Dec 2007
5,869 Posts
Quote:
Originally Posted by P.M.S View Post
I ordered on Monday, April 23, 2012 11:23 AM now still on hold not even ship out yet. Their slow shipping, so now you telling me BUYER fault... for order and can't bargain about their SLOW OF work. What kind of store that hold the item within 3days not ship out.??? As you come into any store anywhere. CUSTOMERS come first
In short, Yes. it is your fault.

Read this post, as it applies to you:

http://www.rcgroups.com/forums/showp...2&postcount=76

Ditto all the rest of the peeps on here! Normal web order from time of order if not within my state is roughly 7-10 days. I'm on the west coast and anything on the east coast is automatically going to be closer to 10-12 days. Normal average time before something ships is 1-3 days, but it's not uncommon to hit the 3-5 days mark, especially if you get it from it from a budget vendor.

If you are that impatient, and need instant gratification, support your LHS.
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