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Old Apr 25, 2012, 07:23 AM
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HobbyPatrz RMA and no refund

I sent a defective item back for RMA with a label provided by HobbyPart, and as you can see tracking shows it was delivered 4/5 and signed for.

I have yet to receive a refund for the item or any response from HobbyPartz via email.

What gives?

RMA #1600634

Here is the UPS tracking info:
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Old Apr 25, 2012, 02:54 PM
Registered User
Joined Jul 2011
140 Posts
Hello mt_100,

We have received the returning item. The paypal order is too old, so we have to manually refund the amount. You will receive an email with more information regarding the refund.

Thank you,
Danny V
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Old Apr 25, 2012, 08:26 PM
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I guess I don't understand why I will receive an email with more information when you could just send the refund already?
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Old Apr 29, 2012, 12:47 AM
Former Futaba employee
Joined Aug 2006
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Yo Nitro technician The man has been a member 15 years longer then you, do you really think he is trying to pull a fast on ya?
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Old Apr 29, 2012, 10:27 AM
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Still no refund.

So this signals the very last purchase I will make from Hobby Partz / Nitro Planes.
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Old Apr 30, 2012, 12:52 PM
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United States, CA, Industry
Joined Jan 2011
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mt_100,
We do apologize for the delayed response. I have PM on regards to this this issue.


Quote:
Originally Posted by mt_100 View Post
Still no refund.

So this signals the very last purchase I will make from Hobby Partz / Nitro Planes.
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Old May 02, 2012, 08:22 PM
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Got my refund for the tool set today but only for the tool set. Looks like I got to pay $4.95 shipping for the privilege of using what I could of them.

Thanks for the refund Hobby Parts, but this seals it, I'll spend money elsewhere from now on.
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