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Old Apr 25, 2012, 06:52 AM
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Hobby King EMS Express 45 DAYS!!

hey,

i have recently ordered some parts and a LiPo from hobby king and paid for EMS express shipping. Today i received an email with the tracking number and below it said that it would take at least 45 days to arrive and i live in Boston.

is this normal or should i contact the support center?
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Old Apr 25, 2012, 07:32 AM
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What are the letters at the beginnin and end of the tracking number. This tells you what method it was sent. If the LiPo total capacity was over 3400mAh then it's probably been sent Hazardous air with Swiss post which will take a while probably.

Mark
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Last edited by KCV6; Apr 30, 2012 at 07:23 AM.
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Old Apr 25, 2012, 08:46 AM
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the lipo is a 3s 2200mah and my tracking number is 9988X4350964
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Old Apr 25, 2012, 09:25 AM
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Just checked and thats definately a swiss post tracking number.

https://www.myib.com/tracking/swisspost/Default.aspx

Mark
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Last edited by KCV6; Apr 25, 2012 at 09:31 AM.
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Old Apr 25, 2012, 09:39 AM
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so swiss post is not the same as EMS?
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Old Apr 25, 2012, 09:54 AM
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Swiss post is the only carrier left that will transport LiPos if the package is declared as having LiPo's in it from what I understand. It is treated as Hazardous goods. Best bet is to contact HK via their support center and ask them, although I suspect they will just give you the same answer. I've had a couple of swiss post orders sent now. One took 2 weeks, and the other was about 3 weeks.

Mark
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Old Apr 25, 2012, 11:53 AM
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i have been trying to get a hold of hobby king but their phone line is down and so is their 24 hour live chat
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Old Apr 25, 2012, 12:19 PM
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Phone line only refers the caller to the Support centre.

Goto Live Support and then to Customer Support Centre and Submit a Request.

Give them the whole story and sit back and wait a week more or less. They'll notify you by email with an answer. If you don't like the answer, reopen that request and add to it.

It works, I just tried it to make sure.
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Old Apr 29, 2012, 10:48 PM View Post
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Old Apr 30, 2012, 08:37 PM
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Quote:
Originally Posted by ishaan65 View Post
hey,

i have recently ordered some parts and a LiPo from hobby king and paid for EMS express shipping. Today i received an email with the tracking number and below it said that it would take at least 45 days to arrive and i live in Boston.

is this normal or should i contact the support center?

So is this only because it is a Lipo? And if so, would it be a good idea to only order Lipo's from their USA warehouse if I live in USA to avoid such a long delay?
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