HobbyKing.com New Products Flash Sale
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Old Jan 05, 2013, 12:22 AM
ancora imparo
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Melbourne, Australia
Joined Jul 2005
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I can attest that Wayne does as good prices as anyone I have found - including some rather vague Chineses internet vendors - and he strives to minimise shipping costs and gets it to you real fast, and he gives fabulous service to those of us down under.

And he knows what he is talking about.

A1 bloke. What else do you want to know about him?

John


Quote:
Originally Posted by scott page View Post
In all seriousness -- give Wayne from Aolfthobbies.com a go. Even though he's in California, I recall that somebody in the way beyond found him to be the best and fastest way to get their FrSKY gear. Wayne will even remove it from the overpackaging to save you shipping money. (or he used to do that).

I know he's on like the opposite side of the globe, but ya won't know if ya don't give him a go.
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Old Jan 05, 2013, 09:44 AM
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Originally Posted by BrettAltea View Post
Its a bummer that there is nowhere decent to order FrSky from in Australia. Went to the LHS today and asked the boss whether they'd consider sticking the FrSky transmitters when they come out. "No, we only stock quality transmitters here like Spektrum and Hitec not cheap Chinese junk," he said whilst gesturing to the transmitter shelf which incidentally contained a rebranded FlySky 9X.
Grrr.... I hate that attitude. I think they could've made a killing. Only store that I've come across in Australia that stock FrSky charges TWICE what you can get it for overseas. No wonder LHS in Australia are struggling. They can stick to their "quality" Spektrum.
... quality transmitters here like Spektrum and not cheap Chinese junk.

How funny is that?
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Old Jan 05, 2013, 09:56 AM
KC
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Number one rule in customer service is to never say "no", especially if the answer is a "no". The shop owner would have been wiser to keep an open mind and said something like, "That's interesting. I'll look into it."
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Old Jan 05, 2013, 10:28 AM
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Some years ago the owner of the local hobby shop (in a different town from my current location) was renown for " The answers NO now whats the question". Funnily enough he hasn't been trading for a while.

Terry
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Old Jan 05, 2013, 03:05 PM
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That's why I love it when vendors participate in forums like this showing a willingness to interact and understand. Also it shows that they actually have a passion for the hobby too. I've noticed aloft hobbies on here which is always a big tip and Scott from Hobbyking (under Pheonix Racer) on other threads and its always something I appreciate.
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Old Jan 05, 2013, 04:05 PM
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Originally Posted by MattyB View Post
Ok fair enough, but you must admit the conversation has become increasingly negative as people have found how little the 9XR has moved on from the 9X in functionality. This hasn't been helped by the general lack of information at launch, some slightly strange design decisions (the 3S pack using a balance plug to power the TX and huge battery bay being two examples) and some spotty looking quality in the internals. Of course expectation was ridiculously high given the $50 price, but HK were partly to blame for that and there were things they could have improved at minimal to zero cost. Ultimately I'm sure it will be a success for them, but not for power users who want telemetry and other advanced functions out of the gate.
So close to the drum I've been beating... I would have sworn that was me that typed that So +1
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Old Jan 05, 2013, 04:19 PM
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Hobbyking made a big deal out of it when they came out with the 9x with no module saying:

"Note: The retail price of this radio is close to the original 9X with module and Receiver due to supply and demand. As this version is manufactured in much smaller quantities the cost price increases. This version of 9x is offered by request from customers wishing to use their own choice of module and receiver without the hassle of removing the module and wire from the original 9X."

If they could go to the manufacturer and have this "partial customization" done for them, wouldn't it have made more sense for them to go back to the manufacturer and ask them to do a backlight and programmer modification at the factory instead of building the 9xr? I mean this sincerely - was all this worth it for an internal antenna and an 'interesting' new case design? In the case of the 9xr programmer interface, this is just a modification on the 9xr and not part of the design on the new board anyway.
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Old Jan 05, 2013, 04:27 PM
mmmmm....BEER
Launceston, Tasmania
Joined Jan 2010
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+1. Don't get my FrSky gear from anywhere else now.

Steve



Quote:
Originally Posted by jj604 View Post
I can attest that Wayne does as good prices as anyone I have found - including some rather vague Chineses internet vendors - and he strives to minimise shipping costs and gets it to you real fast, and he gives fabulous service to those of us down under.

And he knows what he is talking about.

A1 bloke. What else do you want to know about him?

John
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Old Jan 05, 2013, 06:31 PM
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Does FrSky read the 9XR thread ?
hope yes it would be a loss of customers if they make the same mistakes as HK
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Old Jan 05, 2013, 08:01 PM
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I doubt any of them have the time to follow any of the threads.
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Old Jan 05, 2013, 08:05 PM
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We all have jobs don't we? We are busy?! And even "we" have time to read these non-work (for us) related threads.
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Old Jan 05, 2013, 08:24 PM
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Hobart, Australia
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GWSCEO was very active on rcgroups for many years and Andy from Spektrum and Mike from Hitec are very active. If it was my business I would be at least data mining here!
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Old Jan 05, 2013, 08:56 PM
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Quote:
Originally Posted by s_mack View Post
I doubt any of them have the time to follow any of the threads.
Chase Wu from FrSky said that he follows this thread...
I believe he will be more active replying their customers once the X9D or X12D are out
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Old Jan 05, 2013, 09:53 PM
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Yeah, but really how are these people even supposed to FIND the threads? I mean, there are dozens of r/c forums and anyone can start a random topic. I have an r/c related business and I often get customers asking "did you see this thread?" only weeks or even months after it was posted... and when I get there, there's someone saying "why isn't Steven reading this?". How was I supposed to know it was there until someone points me to it? So how's someone from XYZ corp going to know to monitor a thread they don't even know exists?

Let me put it another way: Why's Chase following this thread and not the HUNDREDS of other X9D threads? And how's he supposed to know WHICH of the HUNDREDS of 9XR threads he should be following? What makes THIS X9D thread special?

Granted... if I could afford it, I probably would hire someone full time just to handle forums and social media. I don't have the time to even scratch the surface if I'm going to get anythign done.
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Old Jan 05, 2013, 10:04 PM
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If you are HobbyKing, you address this by having your own forums on your own sites. Still, the 'admin' posts are pretty scarce even over at HK.

I'm sure if Frsky pointed us to an 'official thread', we'd all go there. Maybe Frsky is more involved on an Asian site of some sort? Or perhaps they are relying more on their dealer network for 'media' updates. Or perhaps, there is just no news yet and when they have something worth saying, we'll hear from them 'somewhere'.
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