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Old Oct 29, 2012, 12:57 AM
Hubsan X4 - H36 - V911
bangkomit's Avatar
Indonesia, Jakarta
Joined Oct 2012
1,148 Posts
Quote:
Originally Posted by shahram72 View Post
Yes, he does, but not every day. He is very responsive. I doubt you will get better sevice from any of these Chinese companies. I order a lot from BG.
He should check this thread everyday.... look at the thread title: "Banggood.com official coupon&deals&customer service& FAQ Etc updating everyday"
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Old Oct 29, 2012, 03:35 AM
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Joined Jan 2012
1,594 Posts
Quote:
Originally Posted by mystman View Post
Still not working and I can't get Aaron my IP address as my provider uses dynamic ip ranges with different IP subnets :-(

Anybody else having this problem ?

Banggood seems to block German IP Ranges :-(
It's working again!. No blocking.
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Old Oct 29, 2012, 07:21 AM
Tri-Quad-Hexa-Octo-copters!!
United States, TX, San Antonio
Joined Feb 2007
14,588 Posts
N,
If you read this thread you will find that is normal ops for Banggood. You must have patience with them if you want the deals they offer. They do split orders to get parts out sooner sometimes. I've had to wait up to 6 weeks for some of my couple dozen orders from them when I started buying stuff from them since last July. All the stuff arrived in good shape. Sometimes it sat in NYC customs for over a week too which adds to the delays. Hope it all works out for you.
Cheers,
Jim
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Quote:
Originally Posted by N8LBV View Post
Having problems with my order as well as no updates:
Placed an order on 10-23-2012
This order number was 13607
This was for a number of parts a camera some motors etc.
A week has gone by..
I got notice that only ONE of my parts was shipped that cost $2.99 on an order number all by itself that I didn't make.
My original order number still says "processing".
I have sent emails for status updates and no replies.
The live chat link on the website is useless.. When you fill it out it simply closes without any errors or information of what's going on.
I've tried it on 6 different computers and 3 different browsers at two separate locations..
I have not idea what is going on with my order and have not received any feedback from my requests for information and your live chat feature on the website in non functional.
Looking for help & suggestions and really would like to get my parts.
Thanks.
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Old Oct 30, 2012, 04:43 AM
Aaron qin's Avatar
China, Guangdong
Joined Oct 2011
875 Posts
Quote:
Originally Posted by mystman View Post
Doesn't he read his own thread ?
Sorry guys,a bit busy these days,I will pay more attention to this thread
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Old Oct 30, 2012, 07:11 AM
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Joined Jan 2012
1,594 Posts
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Originally Posted by Aaron qin View Post
Sorry guys,a bit busy these days,I will pay more attention to this thread
I didn't want be rude
Thanks for your support.
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Old Oct 30, 2012, 07:25 AM
Ain't crashing often anymore
mikefromgermany's Avatar
Germany, Berlin
Joined Jun 2012
3,425 Posts
Quote:
Originally Posted by Aaron qin View Post
Sorry guys,a bit busy these days,I will pay more attention to this thread
Hi Aaron!
I just want to inform you that my ordered X4 arrived today in flawless condition - the extra foam wrapped original box survived the journey surprisingly well.

Thanks for the 10$ off due to the chaotic orders this bird caused at banggood.
It took 32 days shipping time but it was absolute worth it!
-mike-
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Old Oct 30, 2012, 07:48 AM
Tri-Quad-Hexa-Octo-copters!!
United States, TX, San Antonio
Joined Feb 2007
14,588 Posts
+1
Cheers,
Jim
Quadrocopter and Tricopter Info Mega Link Index
Quote:
Originally Posted by mikefromgermany View Post
Hi Aaron!
I just want to inform you that my ordered X4 arrived today in flawless condition - the extra foam wrapped original box survived the journey surprisingly well.

Thanks for the 10$ off due to the chaotic orders this bird caused at banggood.
It took 32 days shipping time but it was absolute worth it!
-mike-
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Old Oct 30, 2012, 07:51 AM
Registered User
United States, MI, Ann Arbor Charter Township
Joined Mar 2012
1,168 Posts
Quote:
Originally Posted by jesolins View Post
If you read this thread you will find that is normal ops for Banggood. You must have patience with them
Thanks & ok I'll read more of the thread.
After over a week with no info I thought I should ask.
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Old Nov 01, 2012, 12:32 PM
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Joined Jan 2012
1,594 Posts
Does Banggood.com still have technical problems ?

There is a DNS-Server Problem if accessing banggood.com from Germany.
I often get "ERR_NAME_NOT_RESOLVED".
(I tested several Nameserver of different providers)
It looks like banggood still have technical problems.

Can anybody confirm this problem ?
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Old Nov 01, 2012, 12:49 PM
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Joined Aug 2012
34 Posts
Aaron,

I know we can not expect express delivery with free shipping but this time it has gone terrible.

Placed order on 29th September (order #119105)
Order shipped on 10th October

Tracking never showed up
I contacted customer service, they said the parcel has been returned due to strict checking at China Post. They said they will resend the parcel with HK post and provided me the same old tracking code, which isn't working at all.

I tried to contact them again for the tracking number, they keep repeating same thing - "you will receive it in 8-15 days, sometimes it can take upto 28 days. if you still don't receive by then, contact us".

Please do something. It does not look like that my parcel has been resent.
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Old Nov 02, 2012, 09:24 PM
Aaron qin's Avatar
China, Guangdong
Joined Oct 2011
875 Posts
Quote:
Originally Posted by mystman View Post
There is a DNS-Server Problem if accessing banggood.com from Germany.
I often get "ERR_NAME_NOT_RESOLVED".
(I tested several Nameserver of different providers)
It looks like banggood still have technical problems.

Can anybody confirm this problem ?
Hi,
Is the problem settled?
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Old Nov 02, 2012, 09:37 PM
Aaron qin's Avatar
China, Guangdong
Joined Oct 2011
875 Posts
Quote:
Originally Posted by mihird View Post
Aaron,

I know we can not expect express delivery with free shipping but this time it has gone terrible.

Placed order on 29th September (order #119105)
Order shipped on 10th October

Tracking never showed up
I contacted customer service, they said the parcel has been returned due to strict checking at China Post. They said they will resend the parcel with HK post and provided me the same old tracking code, which isn't working at all.

I tried to contact them again for the tracking number, they keep repeating same thing - "you will receive it in 8-15 days, sometimes it can take upto 28 days. if you still don't receive by then, contact us".

Please do something. It does not look like that my parcel has been resent.
Hey,I check it just now,the parcel really has been returned due to strict checking at China Post,since the package including the batteries.Now,the package has been reshipped out10/28/2012,I believe you will receive it soon,sorry for the trouble caused.
The track number:RE624015425SE,RE624016148SE
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Old Nov 02, 2012, 11:53 PM
Registered User
Wildomar,CA
Joined May 2003
21 Posts
V929 Quad

Hi
I may have missed this but is the BNF versionof the v929 to be used with the Spektrum dsm2?
Thanks Nick
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Old Nov 03, 2012, 01:15 AM
Team WarpSquad
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San Diego, CA
Joined Dec 2010
6,453 Posts
@nick601: No. It uses the FlySky protocol. Not DSM2.
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Old Nov 03, 2012, 05:18 AM
Registered User
Joined Jan 2012
1,594 Posts
Quote:
Originally Posted by Aaron qin View Post
Hi,
Is the problem settled?
It looks like it's working again now.
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