Originally Posted by shahram72

Yes, he does, but not every day. He is very responsive. I doubt you will get better sevice from any of these Chinese companies. I order a lot from BG.

He should check this thread everyday.... look at the thread title: "Banggood.com official coupon&deals&customer service& FAQ Etc updating everyday"

Originally Posted by mystman

Still not working and I can't get Aaron my IP address as my provider uses dynamic ip ranges with different IP subnets :-(

Anybody else having this problem ?

Banggood seems to block German IP Ranges :-(

It's working again!. No blocking.

N,
If you read this thread you will find that is normal ops for Banggood. You must have patience with them if you want the deals they offer. They do split orders to get parts out sooner sometimes. I've had to wait up to 6 weeks for some of my couple dozen orders from them when I started buying stuff from them since last July. All the stuff arrived in good shape. Sometimes it sat in NYC customs for over a week too which adds to the delays. Hope it all works out for you.
Cheers,
Jim
Quadrocopter and Tricopter Info Mega Link Index

Originally Posted by N8LBV

Having problems with my order as well as no updates:
Placed an order on 10-23-2012
This order number was 13607
This was for a number of parts a camera some motors etc.
A week has gone by..
I got notice that only ONE of my parts was shipped that cost $2.99 on an order number all by itself that I didn't make.
My original order number still says "processing".
I have sent emails for status updates and no replies.
The live chat link on the website is useless.. When you fill it out it simply closes without any errors or information of what's going on.
I've tried it on 6 different computers and 3 different browsers at two separate locations..
I have not idea what is going on with my order and have not received any feedback from my requests for information and your live chat feature on the website in non functional.
Looking for help & suggestions and really would like to get my parts.
Thanks.

Originally Posted by mystman

Doesn't he read his own thread ?

Sorry guys,a bit busy these days,I will pay more attention to this thread

Originally Posted by Aaron qin

Sorry guys,a bit busy these days,I will pay more attention to this thread

I didn't want be rude
Thanks for your support.

Originally Posted by Aaron qin

Sorry guys,a bit busy these days,I will pay more attention to this thread

Hi Aaron!
I just want to inform you that my ordered X4 arrived today in flawless condition - the extra foam wrapped original box survived the journey surprisingly well.

Thanks for the 10$ off due to the chaotic orders this bird caused at banggood.
It took 32 days shipping time but it was absolute worth it!
-mike-

+1
Cheers,
Jim
Quadrocopter and Tricopter Info Mega Link Index

Originally Posted by mikefromgermany

Hi Aaron!
I just want to inform you that my ordered X4 arrived today in flawless condition - the extra foam wrapped original box survived the journey surprisingly well.

Thanks for the 10$ off due to the chaotic orders this bird caused at banggood.
It took 32 days shipping time but it was absolute worth it!
-mike-

Originally Posted by jesolins

If you read this thread you will find that is normal ops for Banggood. You must have patience with them

Thanks & ok I'll read more of the thread.
After over a week with no info I thought I should ask.

There is a DNS-Server Problem if accessing banggood.com from Germany.
I often get "ERR_NAME_NOT_RESOLVED".
(I tested several Nameserver of different providers)
It looks like banggood still have technical problems.

Can anybody confirm this problem ?

Aaron,

I know we can not expect express delivery with free shipping but this time it has gone terrible.

Placed order on 29th September (order #119105)
Order shipped on 10th October

Tracking never showed up
I contacted customer service, they said the parcel has been returned due to strict checking at China Post. They said they will resend the parcel with HK post and provided me the same old tracking code, which isn't working at all.

I tried to contact them again for the tracking number, they keep repeating same thing - "you will receive it in 8-15 days, sometimes it can take upto 28 days. if you still don't receive by then, contact us".

Please do something. It does not look like that my parcel has been resent.

Originally Posted by mystman

There is a DNS-Server Problem if accessing banggood.com from Germany.
I often get "ERR_NAME_NOT_RESOLVED".
(I tested several Nameserver of different providers)
It looks like banggood still have technical problems.

Can anybody confirm this problem ?

Hi,
Is the problem settled?

Originally Posted by mihird

Aaron,

I know we can not expect express delivery with free shipping but this time it has gone terrible.

Placed order on 29th September (order #119105)
Order shipped on 10th October

Tracking never showed up
I contacted customer service, they said the parcel has been returned due to strict checking at China Post. They said they will resend the parcel with HK post and provided me the same old tracking code, which isn't working at all.

I tried to contact them again for the tracking number, they keep repeating same thing - "you will receive it in 8-15 days, sometimes it can take upto 28 days. if you still don't receive by then, contact us".

Please do something. It does not look like that my parcel has been resent.

Hey,I check it just now,the parcel really has been returned due to strict checking at China Post,since the package including the batteries.Now,the package has been reshipped out10/28/2012,I believe you will receive it soon,sorry for the trouble caused.
The track number:RE624015425SE,RE624016148SE

Hi
I may have missed this but is the BNF versionof the v929 to be used with the Spektrum dsm2?
Thanks Nick

@nick601: No. It uses the FlySky protocol. Not DSM2.

Originally Posted by Aaron qin

Hi,
Is the problem settled?

It looks like it's working again now.