|Mar 12, 2012, 04:45 PM|
Orders go missing in HK account???
I have now experienced several times that my HobbyKing account suddently doesn't display one or more orders
This time it's a 6ch 2.4GHz Transmitter, which I ordered (and paid instantly) long ago, and it was listed as "paid" for some time. Then I inquired kindly about shipping, and now the order line is completely missing from the overview
I had this happen to me before, and all I can do, is to closely follow my orders on PayPal, and open a dispute when things get too ugly.
Why do I keep coming back ???? I think I have had it with them this time
|Apr 09, 2012, 09:26 PM|
Herminie, PA 15637
Joined Apr 2007
Hello from RCbobcat55 I have been having problems with HobbyKing too. I have an order which was paid for and allegedly shipped 28 days ago but hasn't arrived yet. I have tried to contact them but they ignore my e-mails, the on line chat feature is busy for hours, and the phone number just gives you some bs about everyone is busy and cuts you off. Also beware of the PayPay bill me later (it should be called rip me off later) I have triple bills for orderes and bills for orders I never placed and they don"t respond to my e-mails either. They keep billing me and I keep not paying them. I only use my regular PayPal account now which gives me excellent service. And far as HobbyKing goes I would also have to ask myself Why do I keep placing orders? I placed one six days ago and received it already. Weird.. Maybe they don"t need customers.... I didn't think of opening a PayPal dispute but I definitely will do so.
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