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Old Jun 24, 2012, 11:10 PM
I feel the need for speed
BaracW's Avatar
St. Petersburg, FL
Joined Feb 2007
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I bought it from hobbycool.
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Old Jun 25, 2012, 08:26 AM
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Jason Cole's Avatar
United States, TN, Nashville
Joined Oct 2003
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Originally Posted by BaracW View Post
Where do you get the cool bumblebee battery straps from? My kit did not have those, or any other strap for that matter.

BaracW
You can get them in the US from Hobby Lobby here http://www.hobby-lobby.com/battery_s...39714_prd1.htm
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Old Jun 26, 2012, 01:34 PM
I feel the need for speed
BaracW's Avatar
St. Petersburg, FL
Joined Feb 2007
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Last edited by BaracW; Jun 26, 2012 at 01:44 PM.
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Old Jun 27, 2012, 09:55 PM
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United States, NC, Charlotte
Joined Jun 2009
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BBQ (Bumble Bee Quad) Videos

I have been doing lots of videos lately. I will try to post up later tonight here or my youtube (sdavis9990)

Not to much going on here, hope you all are out flying!!! Happy 4th to you all....

Scott
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Old Jun 28, 2012, 01:04 PM
I feel the need for speed
BaracW's Avatar
St. Petersburg, FL
Joined Feb 2007
1,268 Posts
I wish i could be making videos, but the ARF kit I bought from Hobbycool almost three weeks ago, I still don't have all the parts for. I am loosing my patience. Next step is complaint to Paypal.
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Old Jun 28, 2012, 09:13 PM
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scottd9990's Avatar
United States, NC, Charlotte
Joined Jun 2009
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Waiting on parts

Oh that stinks!! I just managed to break mine again tonight! So I am waiting on parts as well!!!!

Scott
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Old Jun 30, 2012, 07:14 PM
I feel the need for speed
BaracW's Avatar
St. Petersburg, FL
Joined Feb 2007
1,268 Posts
Anybody know what would cause the LED to flash repeated red with a fully charged battery and full tx control? I can engage motors, but it keeps flashing red.
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Old Jul 01, 2012, 04:40 AM
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ddoltar's Avatar
United States, CA, San Bernardino
Joined Feb 2012
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link it to st assistant and calibrate battery with the program. then set the voltage when the warning should come on. then write to flight controller
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Old Jul 01, 2012, 06:44 AM
I feel the need for speed
BaracW's Avatar
St. Petersburg, FL
Joined Feb 2007
1,268 Posts
I've done that. Voltage shown on program is correct at about 12.4v on fresh battery and low voltage is set for 9.6v.
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Old Jul 01, 2012, 07:35 AM
I feel the need for speed
BaracW's Avatar
St. Petersburg, FL
Joined Feb 2007
1,268 Posts
Jason, thanks again for your help. When I should need parts again, like now, any chance of having a "small parts only" shipping option? For instance, was looking to get 2 sets of TQD550022. Price of 3.99 each set, is almost tolerable, however $11.99 standard ground shipping is the cheapest option, bringing the total to almost $20. By comparison, Hobbycool, has same parts for 1.30 per set, with a $2.80 USPS shipping option, making exact same order $5.40 shipped. Help us support you, as you know what I think. But, obviously, you can see where its difficult to justify.
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Old Jul 03, 2012, 09:11 PM
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Joined Jan 2012
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Hello Barac, I spoke with you on the phone the other day. I hope you have your Bumble Bee quad flying and happy

You have my cell number and skype , feel free to call or skype me anytime buddy. I am here to support you 100%. HobbyCool appreciate your business and patience!

Although our business is not as big as Hobby-Lobby we do our best to support you in any way we can. Especially in shipping costs and part prices.
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Old Jul 03, 2012, 09:19 PM
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This message goes out to all HobbyCool customers. If you have any issues with your bumble bee kit or any products from HobbyCool . Please send me a PM . I always check my email.

and from there I will give you me skype and cell phone number so you can call anytime for support. I do the technical support but I romance customer service on the side I can take care of your issues ASAP!

thanks
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Old Jul 03, 2012, 09:21 PM
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Jason Cole's Avatar
United States, TN, Nashville
Joined Oct 2003
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Originally Posted by BaracW View Post
Jason, thanks again for your help. When I should need parts again, like now, any chance of having a "small parts only" shipping option? For instance, was looking to get 2 sets of TQD550022. Price of 3.99 each set, is almost tolerable, however $11.99 standard ground shipping is the cheapest option, bringing the total to almost $20. By comparison, Hobbycool, has same parts for 1.30 per set, with a $2.80 USPS shipping option, making exact same order $5.40 shipped. Help us support you, as you know what I think. But, obviously, you can see where its difficult to justify.
I'll bring it up next week when everyone is back in the office. Not sure how HC can stay in business with those prices, but I'm sure we can do better on shipping.
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Old Jul 03, 2012, 09:36 PM
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United States, CA, San Bernardino
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Originally Posted by Flyboone View Post
I'll bring it up next week when everyone is back in the office. Not sure how HC can stay in business with those prices, but I'm sure we can do better on shipping.
i imagine they can afford those prices because they dont pay anyone to work their customer service.
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Old Jul 03, 2012, 09:40 PM
I feel the need for speed
BaracW's Avatar
St. Petersburg, FL
Joined Feb 2007
1,268 Posts
Quote:
Originally Posted by HobbyCool_tech View Post
Hello Barac, I spoke with you on the phone the other day. I hope you have your Bumble Bee quad flying and happy

You have my cell number and skype , feel free to call or skype me anytime buddy. I am here to support you 100%. HobbyCool appreciate your business and patience!

Although our business is not as big as Hobby-Lobby we do our best to support you in any way we can. Especially in shipping costs and part prices.
Thanks Tuan. I have had a couple of good flights, but still need a few parts. I must say, I'm a little baffled about a company that the only point of contact is a single tech support/customer service/sales guy. You are a big help and I haven't lost all hope with Hobbycool, but its frustrating dealing with a company that has a single source of help who is not always available (can't blame you for that) and doesn't have voicemail set up. Though, you do always call back on the missed call and always do what you can to help.
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