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Old Sep 22, 2011, 09:57 PM
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Joined Sep 2011
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customer service is getting better. A happy customer.

I had a problem with an airpland that my son purchased. It crashed due to a defect from the manufacter. My son tried to talk to customer service and got no where. He hasd to leave for college and I took on his plight. I snet Bailey a message and she looked at our issue and took care of it in a timely manner. Bailey is what customer service should be. She listened to our problem, she talked it over with her tech and took car of the problem. I want to publically thank Bailey for her hard work. They are trying to make it better and took care of me.
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Old Sep 23, 2011, 08:27 PM
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Joined Feb 2011
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Thanks Clay, I'm glad I could help

Quote:
Originally Posted by Clay Tyler View Post
I had a problem with an airpland that my son purchased. It crashed due to a defect from the manufacter. My son tried to talk to customer service and got no where. He hasd to leave for college and I took on his plight. I snet Bailey a message and she looked at our issue and took care of it in a timely manner. Bailey is what customer service should be. She listened to our problem, she talked it over with her tech and took car of the problem. I want to publically thank Bailey for her hard work. They are trying to make it better and took care of me.
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