Did your DX8 have to be sent back for service?

Victory Pete · Jul 08, 2011, 05:07 AM

Did your DX8 have to be sent back for service for any reason. This does not include damage caused by user mishaps. Thanks for your participation.
VP

freechip · Jul 08, 2011, 05:59 AM

Yes twice, FIRST was end of flying season last year for AR6200 Flashing issues which I beleived was DX8 related. DX8 returned from HH with issue still existing. Second trip is right now for the DSM2/DSMX issue. It's said by other members/owners that this new fix addresses the AR6200 flashing issue I had. Can't confirm myself yet since it just got service yesterday and it's on its way back now... First trip put me out for a little over 3 weeks but not a big deal since it was end of season for me.. This time around by the time it's back in my hands it's going to be a month without my DX8 but this time in prime season

I am probably going to get duty taxes and fees also

but not 100% on that part..

JRuggiero · Jul 08, 2011, 06:20 AM

I also had to send my DX8 back twice. First time was for a gimbal fix, second time was for the DSM2 issue, which had not affected me.

A couple of years ago, I should have sent my DX6i to HH for the Model Match 9 and 10 identity problem, but I failed to do so.

I should note that, in terms of problems, neither of my DX transmitters had the computer problem that my 72 mHz Futaba 7C had some years back. And the 7C's operating manual was riddled with errors.

Victory Pete · Jul 15, 2011, 10:44 AM

Any more voters out there?
VP

brodjack · Jul 15, 2011, 10:46 AM

Yes,heres one,mine sent back,not to HH,but for a full refund from the supplier.

Victory Pete · Jul 15, 2011, 10:49 AM

Quote:

Originally Posted by brodjack

Yes,heres one,mine sent back,not to HH,but for a full refund from the supplier.

I did the same thing back in December.
VP

brodjack · Jul 15, 2011, 10:53 AM

Perhaps we must be the only ones with any sense then on here..lol

Telrin · Jul 15, 2011, 05:57 PM

4 times for me.

Vibration alarm, DSMX upgrade (one of the supposed '400'), the recent bulletin.

On the third return HH sent be back a brand new radio, which turned out to be faulty so that went back making 4 in total.

For the record, at that point I went out and bought an 8FG ...

DenverJayhawk · Jul 15, 2011, 11:47 PM

nope. And i got a free bonus receiver. All issues per bulletins are resolved. I must have one of the new batches.

ATK · Jul 16, 2011, 07:01 AM

Nope, no problems with mine.

aerocal · Jul 16, 2011, 02:23 PM

Mine from the original release shipment and Ive had no reason to send it in for service of any kind.Except for the occasional week when the boss(me) makes me work so hard that Im too tired to fly it gets used pretty much daily.

Victory Pete · Jul 16, 2011, 03:20 PM

Quote:

Originally Posted by aerocal

Mine from the original release shipment and Ive had no reason to send it in for service of any kind.Except for the occasional week when the boss(me) makes me work so hard that Im too tired to fly it gets used pretty much daily.

Do you have a listed PID code?
VP

aerocal · Jul 17, 2011, 02:15 AM

Quote:

Originally Posted by Victory Pete

Do you have a listed PID code?
VP

Pete
I guess you have forgotten.I have the original PID code.That means it is listed in every SB from day one.It has not shown me any reason to be sent in for service yet.Ive had a great experience with it so far and fully expect to continue more of the same.

Victory Pete · Jul 17, 2011, 04:11 AM

Quote:

Originally Posted by aerocal

Pete
I guess you have forgotten.I have the original PID code.That means it is listed in every SB from day one.It has not shown me any reason to be sent in for service yet.Ive had a great experience with it so far and fully expect to continue more of the same.

Isnt that living dangerously? You have a lot of faith.
VP

guy hanson · Jul 17, 2011, 12:18 PM

I also have one DX8 with ALL the latest updates and one which has not had any service - both work perfectly and on any rx I choose - this is far more common than you may think.
Faith -
never was much on faith based buying - I use em - test em and if necessary fix em or have em fixed.
It appears Aerocal does the same --

Jul 08, 2011, 05:07 AM	#1
Victory Pete Suspended Account Rhode Island USA Joined Aug 2010 5,350 Posts	Did your DX8 have to be sent back for service? Did your DX8 have to be sent back for service for any reason. This does not include damage caused by user mishaps. Thanks for your participation. VP

Jul 08, 2011, 05:59 AM	#2
freechip Air, Ground & Water Canada, ON, Rockland Joined Aug 2008 19,605 Posts	Yes twice, FIRST was end of flying season last year for AR6200 Flashing issues which I beleived was DX8 related. DX8 returned from HH with issue still existing. Second trip is right now for the DSM2/DSMX issue. It's said by other members/owners that this new fix addresses the AR6200 flashing issue I had. Can't confirm myself yet since it just got service yesterday and it's on its way back now... First trip put me out for a little over 3 weeks but not a big deal since it was end of season for me.. This time around by the time it's back in my hands it's going to be a month without my DX8 but this time in prime season I am probably going to get duty taxes and fees also but not 100% on that part..
	Latest blog entry: Get Help by posting your SPM File

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View Poll Results: Did your DX8 have to be sent back for service?
Yes	18	60.00%
No	12	40.00%
Voters: 30. You may not vote on this poll

Jul 08, 2011, 06:20 AM	#3
JRuggiero Registered User Blacksburg, VA 24060 USA Joined Feb 2000 2,430 Posts	I also had to send my DX8 back twice. First time was for a gimbal fix, second time was for the DSM2 issue, which had not affected me. A couple of years ago, I should have sent my DX6i to HH for the Model Match 9 and 10 identity problem, but I failed to do so. I should note that, in terms of problems, neither of my DX transmitters had the computer problem that my 72 mHz Futaba 7C had some years back. And the 7C's operating manual was riddled with errors.

Jul 15, 2011, 10:44 AM	#4
Victory Pete Suspended Account Rhode Island USA Joined Aug 2010 5,350 Posts	Any more voters out there? VP

Jul 15, 2011, 10:46 AM	#5
brodjack usual old know-it-all Blackpool,U.K. Joined May 2005 1,188 Posts	Yes,heres one,mine sent back,not to HH,but for a full refund from the supplier.

Jul 15, 2011, 10:53 AM	#7
brodjack usual old know-it-all Blackpool,U.K. Joined May 2005 1,188 Posts	Perhaps we must be the only ones with any sense then on here..lol

Jul 15, 2011, 05:57 PM	#8
Telrin Registered User Dallas, TX Joined Jan 2010 630 Posts	4 times for me. Vibration alarm, DSMX upgrade (one of the supposed '400'), the recent bulletin. On the third return HH sent be back a brand new radio, which turned out to be faulty so that went back making 4 in total. For the record, at that point I went out and bought an 8FG ...

Jul 15, 2011, 11:47 PM	#9
DenverJayhawk Epoxy & CA Investor United States, CO, Denver Joined May 2010 2,268 Posts	nope. And i got a free bonus receiver. All issues per bulletins are resolved. I must have one of the new batches.

Jul 16, 2011, 07:01 AM	#10
ATK Registered User Joined May 2003 15 Posts	Nope, no problems with mine.

Jul 16, 2011, 02:23 PM	#11
aerocal Registered User Central California Joined Dec 2006 1,891 Posts	Mine from the original release shipment and Ive had no reason to send it in for service of any kind.Except for the occasional week when the boss(me) makes me work so hard that Im too tired to fly it gets used pretty much daily.

Jul 17, 2011, 12:18 PM	#15
guy hanson Registered User Joined Jan 2011 745 Posts	I also have one DX8 with ALL the latest updates and one which has not had any service - both work perfectly and on any rx I choose - this is far more common than you may think. Faith - never was much on faith based buying - I use em - test em and if necessary fix em or have em fixed. It appears Aerocal does the same --