|Apr 14, 2011, 12:00 PM|
Poor customer service from horizon these days?
Is horizon hobby just really busy these days or something? I cant get an email back from them.
I had two issues with my blade mcp x right outta the box!
A bearing failed in one of the servos, and my swash had too much play in it...
The heli was having a seizure the first time I took it up.
But at least my grips were fine eh? I emailed about those too, but I did receive them even though the adress was totally wrong and I didnt even know they got my email....
Anyone else having problems?
|Apr 14, 2011, 02:33 PM|
United States, TX, Fort Worth
Joined Jan 2009
I got email response in about 3 days, replacement battery for one flying short. I think they actually prefer you to call them and the techs only do email when they're not doing calls. Wait time can be long but they will take your number and call you back instead of holding the line for a half hour.
|Category||Thread||Thread Starter||Forum||Replies||Last Post|
|Discussion||Great Planes? Poor quality/Poor Customer service||Ajdtiger||Vendor Talk||81||Sep 25, 2013 10:09 PM|
|Discussion||Poor Service from Horizon Hobby||marchino61||Vendor Talk||19||Dec 01, 2008 05:58 AM|
|poor customer service from gws usa||big dan||GWS (Grand Wing Servo)||18||Mar 03, 2005 06:42 PM|
|Poor customer service from ITC||Inquisitor||BladeRunner Heli||8||Jan 12, 2005 11:01 PM|
|Poor customer service from FMA||Larry Dudeck||Vendor Talk||21||Jun 29, 2004 11:14 AM|